Have you ever been inexplicably charged a navigation fee by a store? I heard that someone rented a BMW with built-in navigation and was charged an extra 90 euros for navigation ? Italy Q&A
Do you guys know how long it will take for the 1000 euro deposit to be unfrozen after the car is returned? I was told by China Minsheng Bank that it will take a month ? Italy Q&A
Can you please tell me if you also returned the car in Venice at the same parking lot next to the main train station? I saw that the parking lot also charged a parking fee of around 50 euros for returning the car ? Italy Q&A
Self-service payment is not difficult. It's best to watch others operate when they are in front of you. However, it seems that no one will come to deal with it or post a note even if it is overdue. Today we arrived in Florence. We drove to Michelangelo Square to watch the sunset, which was extremely beautiful. There is a large parking lot on Michelangelo Square. The first hour is 1 euro and the second hour and after is 2 euros ? Italy Q&A
Have been back in the country for more than a month, received a notice of traffic violations in restricted areas from the car dealership, and was charged more than 50 euros in handling fees. It is said that the fine needs to be paid after the traffic authority sends the official fine notice. How much is the fine amount ? Italy Q&A
Can I ask, I received an email from Hertz saying I had a violation, in August, speeding on the way back to Milan, the credit card was charged a 31 euro handling fee, what should I do afterwards, how to pay the fine, thank you ? Italy Q&A
It is possible that after accepting an order, the driver cancels and then someone else accepts it, and then cancels again... In the end, someone will accept the order. I called twice and both times it was a seven-seater Mercedes-Benz that accepted the order. I wonder if it is more expensive than taking a taxi. It costs over 30 euros to go from Rome train station to the Borghese Gallery ? Italy Q&A
Have any old drivers rented a car from Sicily By Car? When does the authorization cancellation take place? I returned the car at Rome Airport on June 3rd. It's been 31 days and 1200 euros haven't been lifted yet ? Italy Q&A
Can you tell me where I should pay the 11.1 euros? I got a receipt but the toll wasn't announced when I passed the toll station on the way to Venice ? Italy Q&A
Me too, I'm troubled by this problem... I received two deductions of 61 euros. The customer service said that was just the handling fee of the car rental company, not the law itself. Then I moved and they didn't give me the address change. If I don't receive the letter, I don't know what to do.. ? Italy Q&A
Today, I was charged 100 euros more for oil by Herzt. I argued with him for a long time, saying that you would not deduct the money when you returned it in full. But when I went back, the car was not parked there and it left. Have you ever encountered this ? Italy Q&A
I took two rental cars, ending in Rome, Florence, and Venice. Then from Venice to Milan. Can all of the ZTLs be bought back online? What is the website? I'm going back to my country tomorrow. I want to take care of these things before I leave, as I've heard that the fines sent back after I leave are quite heavy, hundreds of euros. But do I need to have the time when I rented the car and the license plate number? ? Italy Q&A
Our hotel is in the city center of Florence, we drove directly in, the hotel said they would help us park in the parking lot, 24 euros a day. Then we filled out a form to notify the police our car number. It is said that in this way we don't have to worry about the problem of ZTL zone. Do you have any friends who know this situation ? Italy Q&A
I'm in Milan on the 19th to the 29th, Rome out, Milan-Venice-Florence-Cinque Terre-Florence-Tuscany-Rome. Originally only rented a car between Florence and Rome. Just checked and it's 750 for Milan airport pick-up. Is it worth the four of us renting the car the whole time ? Italy Q&A
Friends, have any of you rented a car from Avis in Italy? I rented a car in Florence and bought full insurance. Just 1 kilometer after driving off, I smelled something burning, and Avis gave me a new contract and a new car. Today I found out that they charged me 1445 euros for the previous car, even though I had full insurance. Has anyone else experienced this situation ? Italy Q&A