Me too, I'm troubled by this problem... I received two deductions of 61 euros. The customer service said that was just the handling fee of the car rental company, not the law itself. Then I moved and they didn't give me the address change. If I don't receive the letter, I don't know what to do.. ?

Italy FAQ

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This should be your violation. An explanation of where and what violation will be sent to you by mail.

Related Questions

Can anyone tell me if you have received a fine notice from the car rental company after returning the car? They said I was fined for speeding, but they didn't say how much, and then the customer service asked me to wait for a registered letter from the post office, but I don't even know if the mailing address provided by the car rental company is correct... What do you guys usually do in this situation ? Italy Q&A

3 Answers traffic ticketstraffic fineaddressspeedingcar rental company

I just got home today. Let me share my experience of renting a car in Italy for your reference. I picked up the car on October 6th and returned it on the 28th, a total of 22 days. I rented from AVIS for a total of 374.6 euros. They tried to sell me insurance, but I refused and said I would take responsibility for any issues. They didn't force me to buy the insurance in the end. They pre-authorized 94.86 euros on my card as a deposit. I booked a BMW 3 series, but they gave me a BMW X1 with navigation. I had heard about people getting downgraded cars before, so I didn't expect much and didn't argue about getting the X1. When I picked up the car, there were noticeable scratches on the front and back. I asked the AVIS staff to record them before I drove off, and they used a yellow marker to mark them on the contract, then circled and signed them with a black pen. The gas tank was not full, and they marked it with a stamp. The car wasn't very clean when I picked it up. When I returned the car, I made sure it was relatively clean. I told the person who received the car that all the scratches were old and showed him the previous markings. I also said that I take good care of the car, and he said I was a good renter . He told me there were no issues and I could leave. I was still worried about any potential problems, so I took new photos of the car from all angles with the date displayed. It's only been a few days since I returned the car, so I don't know if there will be any issues ? Italy Q&A

1 Answer pick upcontractreturn the carnavigationswipe card

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