Can the car rental company help to pay the fine if you violate the traffic regulations in Germany? I heard that if you don't pay the fine, you will be listed as a blacklisted person and will not be able to enter next time ? Germany Q&A
Hello, I have a driver's license for a year, but I have never rented a car before. What conditions do I need to rent a car in Malaysia? Can you introduce some car rental companies and models? How much is the price? I'm going with my wife and we don't have much luggage. Thank you ? Malaysia Q&A
Can anyone tell me if it's possible to take a taxi from Emperor Town to the airport at 5 am? We haven't arrived in Queenstown yet, so I don't know the situation. Our flight is at 7:30 am, so we need to get to the airport very early! I'd appreciate any advice. (We have to return our rental car the day before, from a local car hire company, and they only have working hours for returns.) ? New Zealand Q&A
¿Cómo funciona el depósito en las empresas de alquiler de coches locales? Hace unos años fui con un amigo y él alquiló un coche allí. Al final del día devolvimos el coche, pero el dueño no nos dio el dinero y dijo que necesitaba una semana para dárnoslo. Ese día teníamos que volar de vuelta a casa, así que no pudimos hacer nada. Luego pasó un mes y aún no habíamos recibido el dinero. Fuimos engañados ? Malaysia Q&A
Hello everyone, yesterday I went to pick up a car. I rented an Audi A4 station wagon. The car rental shop kept asking me to upgrade to an off-road vehicle, the X5, saying that the road conditions in the Scottish Highlands were poor and that the A4 had too low of a chassis. I didn't take their advice. Can any friends who have driven in Scotland tell me, what are the road conditions like, and is an off-road vehicle absolutely necessary? We're leaving tomorrow, thank you ? United Kingdom Q&A
Can anyone who has returned the car in Florence city tell me? The address is Via Borgo Ognissanti 137/R Florence, IT 50123. I'm worried about entering ZTL, but the return point is actually within the ZTL. I asked the car rental company but they didn't reply. Even if I set Google Maps to avoid tolls, it's still not working and I will definitely enter the restricted area. It's really worrying ? Italy Q&A
Do you know any gods who can tell me if the car I rented in Montreal can be driven to the United States? I said it to the person at the car rental company, and he said it could, but the license plate is a Quebec license plate. I'm afraid I can't get past the United States. Can any gods who know my question tell me? By the way, is the Rainbow Bridge for the inspection of entry and exit between the United States and Canada at the Niagara Falls 24 hours a day ? Canada Q&A
We were told when returning the car that it was in perfect condition and we could leave without worry. A few days later, the invoice arrived and we were charged an additional 1100 euros for damage. 1100 is the minimum amount charged in the car rental company's contract. We rented from Enterprise Berlin Zoo and returned it at Frankfurt Main Station. Have you ever encountered such a situation ? Germany Q&A
Hi, could you please help me with something? When I returned the car, I asked the rental company to handle the fine in Segovia. The counter staff said it was no problem and told me not to pay it.AVIS is not a company in Segovia, so it wouldn't affect anything and I should ignore the fine. I wanted to pay the fine, but I couldn't find the location. Could anyone who has related experience please help me ? Spain Q&A
I added an extra day in Auckland and wanted to rent the car for an extra day. The car rental company quoted me 120 NZD because the extra day was over 24 hours. But I wanted to say that I didn't exceed 24 hours the day before. Then a woman came and said she would give me a discount, but in the end, she said it would cost 600 RMB, which was even more expensive than before. I was so drunk that I didn't even want to rent it anymore. I wonder if you guys have encountered such things and how you handled them ? New Zealand Q&A
If you don't use the payment box at the car rental, is there a risk of being photographed after accidentally entering a toll road and then facing the embarrassment of complicated procedures and unable to pay? ... If you avoid toll roads all the way, will it be okay ? United States Q&A
Ich habe nach meiner Rückkehr aus Spanien bereits eine zweite Verwarnung erhalten. Die erste wurde mir von der Autovermietung mit einem Zahlungslink zur Verfügung gestellt. Es handelte sich dabei um eine Buße in Höhe von 200 Euro, die innerhalb von drei Tagen beglichen werden musste, um eine Ermäßigung auf 100 Euro zu erhalten. Allerdings musste auch eine Gebühr in Höhe von einigen Euro entrichtet werden. Die zweite Verwarnung ist etwas komplizierter. Sie scheint direkt von mir zu bezahlen zu sein, und ich weiß nicht, wie ich vorgehen soll. Auf dem Bußgeld ist auch keine Bankverbindung angegeben. Ich bin derzeit im Kundenservice ? Spain Q&A
Drive for 2 days in Spain. Total 4 days. My credit card has been charged by Avis car rental for several months after I returned the car. Each time it's basically more than 40 euros. Could I have broken the law so many times while driving for 2 days? I can't believe it. I have paid for 3 months in a row, each time more than 40 euros. I'm crying. I drove very steadily on the road, an old driver for many years, and it's impossible for me to break the law so many times. Moreover, I have not received any violation records through email or regular mail. What's going on? I need an explanation ? Spain Q&A
On the highway EP-2 from Barcelona to Zaragoza. Got punctured tyre at the rest stop and then continued on the highway. Someone in a yellow vest pretending to be a police officer helped us. Drove us to the side of the road and then robbed all our backpacks, big loss. Called the police, they said not to rest at that section's rest area, bad guys are watching. If you get a flat tyre, lock your car doors, call the police, wait for the rental car company to rescue you. This happened on January 29, 2020, hope more drivers see this and be careful to avoid it. If possible, don't drive. Flying is safer on that route ? Spain Q&A
I have heard many friends who have gone on Road trips in San Francisco and Los Angeles say that their cars were broken into and their luggage was stolen. In such a situation, should we first report to the police and then go to the car rental company to change the car? Is the car replacement free of charge? Does the theft and robbery insurance included when renting a car cover the loss, or do we need to purchase separate glass and tire insurance? We have driven in foreign countries many times before, but this is our first time in the United States, and we have never encountered a situation where our car was broken into. We are not sure how to handle it if it happens ? United States Q&A