May I ask if the 300 euros charged on the first day of picking up the car will be refunded? He said it will be refunded if nothing happens, but from your chat content, it feels like it's up in the air! Also, for another order, 90 euros of prepayment for fuel was charged first, and this was refunded, but 1200 euros were frozen, saying it will be refunded if there are no violations. It will take 30-60 days. Will this really be refunded ? France Q&A
Thank you for your reply. Cancelling the order too late is too late, and the rent cannot be refunded. I will bring some cash. If it doesn't work, I will try to negotiate with them to see if they can use cash as a deposit ? France Q&A
On the order, the place where I return the car is written as "Geneva Airport (French Area)". I don't know what to do, so I ask everyone for advice ? France Q&A
Do I need to present a travel itinerary or hotel booking when entering Paris customs ? France Q&A
My order selected to pick up the car at Lyon Railway Station, but the order is for picking up at Charles de Gaulle Airport. However, the address is still Lyon Railway Station, which is strange ? France Q&A
Hello everyone, I just picked up the car in Nice, France, but because the original renter left their original driver's license in the hotel, the main driver was changed on site. This has caused the insurance I bought in the order to be unusable. Do I need to rebook it, and I'm not sure if the insurance I originally booked can be refunded ? France Q&A
I live in District 5. Where is better to rent a car? The customer service told me before that my RMB 10,000 credit limit is too small and I can't rent one ? France Q&A
Itinerary change, return the car four days in advance and five days in advance. Do I need to re-order ? France Q&A
Why was my order cancelled ? Austria Q&A
Can two people be on one order ? Thailand Q&A
Do you need to print the order ? United Kingdom Q&A
When will the deposit be refunded after the order is cancelled ? Germany Q&A
Hello, I wonder if anyone knows why my order has not been confirmed. The order is for tomorrow ? Thailand Q&A
How many days does it take to confirm your order? My order has not been confirmed for 6 days ? Malaysia Q&A
What does 'booking' mean? Did my order get canceled or not ? New Zealand Q&A
Order has been shipped, can I select it again ? Australia Q&A
Where can I bargain after confirming the order ? Australia Q&A
Order placed, can I return the car early ? Switzerland Q&A
Is there an additional charge for placing an order ? Austria Q&A
Can other drivers be added to the order ? Austria Q&A
Can I get a receipt for the car rental order placed last month ? Thailand Q&A
Did you cancel the order and rent it again ? Iceland Q&A
Do you continue to rent or cancel the order ? Turkey Q&A