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  • Travel Guides > Germany Travel Guides > FAQ

    When will the deposit be refunded after the order is cancelled ?

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    Germany FAQ

    1 Answer

    User avatar
    QEEQ User

    3 days

    Related Questions

    I have already returned the car. When will the deposit for a full tank of gas be refunded ? Germany Q&A

    2 Answers depositreturn the caroil

    Hello, when can the prepayment be refunded after the car rental company charges it ? Germany Q&A

    2 Answers advance paymentcar rental companyrent a car

    When will the 300 euros charged by the car rental company when picking up the car be refunded ? Germany Q&A

    1 Answer pick upcar rental agencycredit card

    When will the pre-authorization of 300 euros for car rental be refunded ? Germany Q&A

    1 Answer pre-authorizationrent a car

    Rented a car from Herz at Munich airport. When picking up the car, there was a fuel assistance fee of 102 euros, and a total of 300 euros were paid. (29 yuan for border crossing fee, 110 yuan for upgrade fee, and the rest is the 102 euro fuel assistance fee and tax.) The note at the end is accept, which means I have accepted it. When picking up the car, I had objections to this fee. The staff told me that this is a deposit nature, and it will be refunded if the car is clean and full of oil. But I wonder if this fee can be refunded when the car is full of oil and returned tomorrow. It feels like a trap ? Germany Q&A

    1 Answer pick updepositupgradereturn the cartransit fee

    Do I need to pay the rent separately when I return the car, or will it be deducted from the deposit authorized in advance ? Germany Q&A

    2 Answers pre-authorizationdepositreturn the cardeduct feerent

    In Germany, there is a fine of 30 euros for illegal parking, which was paid by transferring the money to a local Chinese person. After returning the car, a notification was received that the full deposit of 1000 euros would be refunded within an hour. Recently, an email was received, which seems to be a charge of 24 euros from the car rental company. Is this the so-called penalty management service fee? How can this be transferred in China, and what are the consequences if it is not paid? Does anyone know ? Germany Q&A

    3 Answers car rental agencytraffic fineservicedepositreturn the car

    Will I be fined if I go past when the yellow light is on ? Germany Q&A

    1 Answer traffic fine

    Hi, does anyone know what the deposit for the Volkswagen Passat Variant will be ? Germany Q&A

    2 Answers depositpublic

    Can anyone who has returned a car at Munich Airport share their experience? Will they inspect the car in person or just take the keys and let us go? Will they provide us with a receipt? Will the deposit we paid earlier be refunded immediately ? Germany Q&A

    2 Answers depositvehicle inspectionreturn the carmunich airportkey

    Is there a direct debit for the deposit when renting a car from Enterprise at Frankfurt Airport, instead of a pre-authorization? How long does it take to get the refund after returning the car? I was charged 120 euros ? Germany Q&A

    3 Answers pre-authorizationdepositreturn the carfrankfurtrent a car

    Wow, you're really something. Could you please be responsible when answering others' questions? Do you think the European traffic violation system will break down by itself, or do you think the car rental company is so stupid that they can't find out who violated the rules and won't deduct the deposit and management fee? If you don't handle your own violations, the worst-case scenario is that the car rental company will deduct the fine and handling fee from the initial authorization, and if you have a lot of violations and don't pay, you can try it out ? Germany Q&A

    1 Answer traffic finepre-authorizationdepositprocedureviolation

    Excuse me, how long will it take to receive the fine notice sent by the car rental company after returning the car if there is an infraction? Will it be sent by email or bill to domestic ? Germany Q&A

    1 Answer traffic ticketsreturn the carviolationbillcar rental company

    Then they gave me a piece of paper and a parking card, and I went to get the car myself. No one was in charge. When I got there, I found scratches on the back of the car. After taking a picture, I caught a passing staff member and told him about the situation. He then took a picture and registered it on his phone, and asked me to sign. I wonder how it will be when I return the car? Overall, the process of getting the car is not complicated, but the experience is not good ? Germany Q&A

    1 Answer return the carparking

    Recently Answered Questions

    Dear seniors, I got a parking ticket for 40 Swiss francs in Interlaken, Switzerland when I parked illegally after picking up my car at Munich airport in Germany. I only saw the ticket when I returned the car. Now I don't know how to handle it ? Germany Q&A

    1 Answer pick uptraffic ticketsreturn the carviolationmunich airport

    How to inquire and handle speeding violations before returning the car? Or do we have to wait until two months later and the fine arrives to tell us earlier ? Germany Q&A

    4 Answers traffic ticketsreturn the carviolationspeeding

    In Germany, there is a fine of 30 euros for illegal parking, which was paid by transferring the money to a local Chinese person. After returning the car, a notification was received that the full deposit of 1000 euros would be refunded within an hour. Recently, an email was received, which seems to be a charge of 24 euros from the car rental company. Is this the so-called penalty management service fee? How can this be transferred in China, and what are the consequences if it is not paid? Does anyone know ? Germany Q&A

    3 Answers car rental agencytraffic fineservicedepositreturn the car

    Additionally, I need to transit through Italy to Switzerland and then return to Munich and Shanghai. Will my German authentication document + German embassy stamp be useful in Switzerland and Italy? Will insurance be able to compensate in case of an accident in Italy and Switzerland ? Germany Q&A

    1 Answer Notarized documentsClaimsTransitNotarizationInsurance

    Violations generally do not receive information so quickly, unless they are fines issued on the spot. The pre-authorized deduction should be part of the fees charged by the car rental company other than the car rental. Please carefully check the bill to see if there are any fees that you did not notice. The car rental company will not help you handle violations, so they will not pre-authorize fees to handle them ? Germany Q&A

    1 Answer traffic ticketspre-authorizationviolationbilldeduct fee

    Excuse me, how long will it take to receive the fine notice sent by the car rental company after returning the car if there is an infraction? Will it be sent by email or bill to domestic ? Germany Q&A

    1 Answer traffic ticketsreturn the carviolationbillcar rental company

    Driving in Germany by car in July. This week, I received a notice of violation from Europcar, saying that there was a violation in Stuttgart and 30 euros would be deducted from my credit card. Have any of you friends encountered similar situations? How should I deal with it? Just wait for him to deduct it? Is this amount a fine or a service fee from the car rental company? I ask for everyone's advice ? Germany Q&A

    1 Answer car rental agencytraffic fineeurviolationcredit card

    Can you tell me that I paid the deposit with my domestic credit card in Europcar in Germany. It has been a week since I returned the car, but the deposit has not been credited in time. Today, when I asked the rental company, they told me that the deposit has been unlocked. What's going on? And the bank shows "deduction" instead of block ? Germany Q&A

    1 Answer depositreturn the carcredit carddeduct feeeuropcar

    If I buy full insurance, do I need to call the police when an accident occurs or my car is scratched? Do I have to go through an oath certification procedure? If the driver at the time of the accident is not me, but my husband, can I still claim for compensation ? Germany Q&A

    2 Answers full insuranceclaim settlementdrivercertificationcall the police

    Some people are willing to save tens of yuan a day, carefully checking scratches when picking up and returning the car, and paying first and then claiming compensation when an accident occurs. Some people are willing to spend money to save trouble, leaving the keys and walking away after returning the car. It's just a matter of personal habit ? Germany Q&A

    1 Answer pick upreturn the carclaim settlementkey
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