I added an extra day in Auckland and wanted to rent the car for an extra day. The car rental company quoted me 120 NZD because the extra day was over 24 hours. But I wanted to say that I didn't exceed 24 hours the day before. Then a woman came and said she would give me a discount, but in the end, she said it would cost 600 RMB, which was even more expensive than before. I was so drunk that I didn't even want to rent it anymore. I wonder if you guys have encountered such things and how you handled them ? New Zealand Q&A
If you don't use the payment box at the car rental, is there a risk of being photographed after accidentally entering a toll road and then facing the embarrassment of complicated procedures and unable to pay? ... If you avoid toll roads all the way, will it be okay ? United States Q&A
Ich habe nach meiner Rückkehr aus Spanien bereits eine zweite Verwarnung erhalten. Die erste wurde mir von der Autovermietung mit einem Zahlungslink zur Verfügung gestellt. Es handelte sich dabei um eine Buße in Höhe von 200 Euro, die innerhalb von drei Tagen beglichen werden musste, um eine Ermäßigung auf 100 Euro zu erhalten. Allerdings musste auch eine Gebühr in Höhe von einigen Euro entrichtet werden. Die zweite Verwarnung ist etwas komplizierter. Sie scheint direkt von mir zu bezahlen zu sein, und ich weiß nicht, wie ich vorgehen soll. Auf dem Bußgeld ist auch keine Bankverbindung angegeben. Ich bin derzeit im Kundenservice ? Spain Q&A
Drive for 2 days in Spain. Total 4 days. My credit card has been charged by Avis car rental for several months after I returned the car. Each time it's basically more than 40 euros. Could I have broken the law so many times while driving for 2 days? I can't believe it. I have paid for 3 months in a row, each time more than 40 euros. I'm crying. I drove very steadily on the road, an old driver for many years, and it's impossible for me to break the law so many times. Moreover, I have not received any violation records through email or regular mail. What's going on? I need an explanation ? Spain Q&A
On the highway EP-2 from Barcelona to Zaragoza. Got punctured tyre at the rest stop and then continued on the highway. Someone in a yellow vest pretending to be a police officer helped us. Drove us to the side of the road and then robbed all our backpacks, big loss. Called the police, they said not to rest at that section's rest area, bad guys are watching. If you get a flat tyre, lock your car doors, call the police, wait for the rental car company to rescue you. This happened on January 29, 2020, hope more drivers see this and be careful to avoid it. If possible, don't drive. Flying is safer on that route ? Spain Q&A
I have heard many friends who have gone on Road trips in San Francisco and Los Angeles say that their cars were broken into and their luggage was stolen. In such a situation, should we first report to the police and then go to the car rental company to change the car? Is the car replacement free of charge? Does the theft and robbery insurance included when renting a car cover the loss, or do we need to purchase separate glass and tire insurance? We have driven in foreign countries many times before, but this is our first time in the United States, and we have never encountered a situation where our car was broken into. We are not sure how to handle it if it happens ? United States Q&A
I'm still working hard to get back the cost of a tank of gas. On the way back from the South Island to Auckland, I took half a day to go to Muriwai Beach and spent half a day looking for a rental car company near the airport. I found a Corolla for 480 yuan with full insurance. When I picked up the car, the salesperson tried to sell me an additional 27 New Zealand dollars of insurance, but I ignored her. When I looked inside the car, the fuel tank only had enough fuel to run 121 kilometers. I told her about it, and she said it was no problem as long as I returned the car with an empty fuel tank. Since the pickup and return process had gone smoothly before, I didn't think much of it. When I returned the car the next morning, there was still enough fuel in the tank to run for more than 130 kilometers. But as soon as I arrived at the airport, I received information that I had been charged 134.11 New Zealand dollars, and when I asked, it turned out to be for fuel. Can you imagine where the credibility comes from ? New Zealand Q&A
Driving in the United States ? United States Q&A
The choice of this route was made under many premises. First, we took into account the weekends before and after, and on Saturday there was only a direct flight from Shanghai to Barcelona. We considered going from Macau to Barcelona, but the cost was much higher than going in and out at the same time, and we were a group of six people, which was a significant expense. Second, due to the large number of people, we were concerned about the uncertainty of the transfer, so we naturally chose a direct flight. Third, there were many places to play, and choosing to commute by train and plane would result in more time spent at the station and airport, while the cost of renting a car and returning it at a different location was higher than returning it at the same location, so in the end we chose the big closed loop route. Another key issue is that no matter where you enter or exit, the last place to leave is Barcelona. One reason is to put shopping in Barcelona, and the other is to put the most stunning Sagrada Familia as the last viewing point. Before determining the plan, we also thought about it, but 600 kilometers is not too far. Our flight arrives in Barcelona at 8 am on the sixth day, so it won't take us too long to get to Madrid. Two people drive, it's not too tired ? Spain Q&A