It used to be smooth to pick up the car in advance no matter where, but this time at Hertz at Oslo Airport, I arrived more than an hour in advance and was told that the car had not arrived and I couldn't pick it up early. They asked me to pay extra to change the car or wait for an hour to complete the procedures. I ended up waiting for an hour. Ten days later, I had to go to Iceland and arrived three hours in advance. I was afraid of encountering the same situation, so I wanted the customer service and the car rental company to communicate the situation. The customer service asked me to cancel the order and place a new one, but I had to email the car rental company to explain the situation. However, I did not receive a reply from the car rental company in Iceland. Fortunately, picking up the car in advance in Iceland was not a problem, and I was upgraded to an SUV with 4-wheel drive for free. So, I have a good impression of Iceland this time, but a very bad impression of Hertz at Oslo Airport. They not only make things difficult and charge for miscellaneous items, but they have already charged me three times ?
Norway Q&A
In the apartment where From lived, the hotel policy on booking mentioned that extra beds were not available for an extra fee, and there was no mention of other dining policies. However, when I checked in, the front desk asked me to add the dinner and breakfast fees for my baby, which was more than 500 Norwegian kroner. The apartment fee included the breakfast and dinner fees for two people, so I said that we wouldn't eat here. He said that was not possible. If you stay here, you must include this fee. You must add money. I have traveled to Europe several times, and I know that hotels are strict about per-person fees, so I always check if it's okay to bring children. Only if it's okay, will I book. I haven't encountered such a situation in all the hotels I've stayed in. I think you can add money, but it should be clearly stated in the policy how much extra money is needed for babies of a certain age. However, the hotel didn't write anything. A 10-square-meter apartment costs 2000 yuan per day, plus 2500 yuan for breakfast for the baby. The location is relatively poor compared to other apartments, but since it was the first day of our trip, I didn't want to affect my mood, so I didn't say anything and just added the money. The next day, we set off for Aurland. I just want to remind everyone of this ?
Norway Q&A