atteggiamento di servizio, Italy Road trip Q&A

If you haven't picked up the car yet, you can cancel it. If you booked with Avis at Rome Fiumicino, hurry up and cancel. They don't have the car model you booked, their service attitude is poor, and they automatically add insurance through 'upgrading the car model' without your consent. When I went to pick up the car on the 10th, I had to wait for at least two hours, at least! They can give you all the annoying things you can think of when renting a car. The most annoying thing is that I booked an Audi A3, but they claimed to upgrade me and gave me a two-door Fiat 500c instead! How can anyone travel with two large suitcases in a two-door car? Before I got the car, they kept saying it's similar to an Audi and definitely enough. After waiting for two hours, I finally got the car. Do I have to return it and wait for another two hours ? Italy Q&A

1 Answer insuranceaudi a3service attitudeupgradeprocedure

Can I pay with a card at all gas stations ? Italy Q&A

1 Answer swipe cardgo for it!oilgas station

I wonder if there is a gas station near Milan Malpensa Airport in Italy ? Italy Q&A

1 Answer oilgo for it!milan malpensa airportgas stationmilan

Does anyone know if it is now possible to buy a VIP service at the Italian Visa Center (Shanghai) ? Italy Q&A

1 Answer visaitalian

Then you are in trouble. You need to ask the hotel if they provide parking services ? Italy Q&A

1 Answer parkingservicehotel

I asked the customer service and they said it would take up my credit limit and it would take one or two months to refund ? Italy Q&A

1 Answer quota

Could you please tell me if tips are required in hotels and restaurants in Italy ? Italy Q&A

4 Answers tiprestauranthotelitalian

Is Italian refueling manual or self-service? Must the credit card be a chip card? Can you briefly introduce the refueling process ? Italy Q&A

7 Answers credit cardsim cardoilgo for it!self-service

Understood. Thank you. May I ask if the rental car company has deducted the administrative service fee for traffic violations from your card? I paid 61 euros ? Italy Q&A

3 Answers violationservicecar rental companymanualrent a car

Asked the customer service, and they said it was guaranteed to work. But I'm still a little uneasy. Have everyone who used an International Driving Permit Certificate to pick up the car been smooth ? Italy Q&A

1 Answer pick updriver's licenseinternational driver's licenseidentification documentdriver's license

Have you ever been inexplicably charged a navigation fee by a store? I heard that someone rented a BMW with built-in navigation and was charged an extra 90 euros for navigation ? Italy Q&A

3 Answers navigationstorebuilt-in navigationself-contained

Is it convenient to pick up and return the car at Fiemme Airport ? Italy Q&A

1 Answer return the carairport

My driver's license was issued in Hubei, but I can't go back to get it because I'm in Guangzhou. I saw that Taobao offers this service. Is the one above correct ? Italy Q&A

3 Answers driver's license

Friendly reminder to everyone, if you haven't refueled, be sure to allow enough time to do so before returning the car. Today, it took me twenty minutes at the gas station to figure out how to refuel, and I almost ran out of time when returning the car ? Italy Q&A

1 Answer return the cargo for it!oilgas station

Me too, I'm troubled by this problem... I received two deductions of 61 euros. The customer service said that was just the handling fee of the car rental company, not the law itself. Then I moved and they didn't give me the address change. If I don't receive the letter, I don't know what to do.. ? Italy Q&A

1 Answer proceduredeductionaddresshandling feecar rental company