Can you tell me if the car has been checked and the procedures are complete after the car is returned ? Germany Q&A
Rented a car from Herz at Munich airport. When picking up the car, there was a fuel assistance fee of 102 euros, and a total of 300 euros were paid. (29 yuan for border crossing fee, 110 yuan for upgrade fee, and the rest is the 102 euro fuel assistance fee and tax.) The note at the end is accept, which means I have accepted it. When picking up the car, I had objections to this fee. The staff told me that this is a deposit nature, and it will be refunded if the car is clean and full of oil. But I wonder if this fee can be refunded when the car is full of oil and returned tomorrow. It feels like a trap ? Germany Q&A
Why did I pay a deposit of 500 euros at Sixt in Munich? And today when I returned the car in Stuttgart, no one checked it at all. I parked the car in the garage and then went upstairs. The staff member didn't look at anything and just took the key from me and said OK. Will there be any problems? I'm nervous ? Germany Q&A
Is there a direct debit for the deposit when renting a car from Enterprise at Frankfurt Airport, instead of a pre-authorization? How long does it take to get the refund after returning the car? I was charged 120 euros ? Germany Q&A
Whether to fill up the gas tank when returning the car depends on the terms and conditions. Eroucar's new service does not require customers to deliberately refuel, as they will refuel without charging a processing fee and deduct the cost from the prepaid amount. I returned the car with a full tank, and the staff inspected the car on the spot and confirmed the signature on the mobile app. About a week later, I received a refund of 300 euros from the prepaid amount. On the other hand, another car rental company, Hertz, charges a pre-authorization of 75 euros and deducts the cost if the gas tank is not full, so the staff advised us to use up the gas as much as possible. Of course, we returned the car with a full tank, but the prepaid amount has not been refunded yet ? Germany Q&A
Guys, have you rented a car from Europcar at German airport and been charged a 23% construction tax when returning the car ? Germany Q&A
Just want to ask, after we return the car at Munich airport, do they have a shuttle to take us to the departure hall ? Germany Q&A
Then they gave me a piece of paper and a parking card, and I went to get the car myself. No one was in charge. When I got there, I found scratches on the back of the car. After taking a picture, I caught a passing staff member and told him about the situation. He then took a picture and registered it on his phone, and asked me to sign. I wonder how it will be when I return the car? Overall, the process of getting the car is not complicated, but the experience is not good ? Germany Q&A
Do I need to wash the car when returning it, in addition to filling up the oil? It's been raining these days and it's a bit dirty ? Germany Q&A
So have you ever tried to give the repair fee for the car a month after returning it ? Germany Q&A
Can you tell me about the speeding fine information? I have returned the car for more than 10 days, but I haven't received any notice of the fine ? Germany Q&A
Heidelberg pick-up, Prague drop-off, passing through Austria, Hungary, Slovakia. Mercedes C-Class is not allowed to transit in Slovakia and Hungary. Do I have to change cars ? Germany Q&A
Thanks for the friends who answer. I can rent any car when I pick up and return the car in Munich, so I will check if the country I need to go to will be changed when I fill in the missing information on the car rental page ? Germany Q&A
We were told when returning the car that it was in perfect condition and we could leave without worry. A few days later, the invoice arrived and we were charged an additional 1100 euros for damage. 1100 is the minimum amount charged in the car rental company's contract. We rented from Enterprise Berlin Zoo and returned it at Frankfurt Main Station. Have you ever encountered such a situation ? Germany Q&A
Hi, do I need to wash the car before returning it in Germany? I have been driving in the rain for several days. Also, are there automatic car washes at gas stations ? Germany Q&A