I also encountered this. When picking up the car, I was inexplicably charged 15.01 euros. When I asked the platform, they said it was for emergency road rescue insurance. I was puzzled because the rental company never mentioned anything about insurance. Why do they have this item ? Germany Q&A
We only plan to drive in Germany, now I heard from the group that to go to King Lake, we need to pass through a small part of Austria, do we need to inform the car rental company to leave the country ? Germany Q&A
Do you have experience renting a Volkswagen Caravelle 9-seater MPV? Is the seating arrangement 2+2+2+3? We are 8 people with 6 20-inch suitcases. Will it fit? How much is the deposit charged by the car rental company? Thank you ? Germany Q&A
I plan to drive to Germany in mid-July, and I plan to take a train from Berlin to Munich to pick up the car and then drive to Cologne. I'm not confident about taking the train as I've never done it before. Can anyone give me some advice ? Germany Q&A
Just wondering if any friends who have driven in Italy before. If you drive a B-class car like Passat, is parking not very convenient in Italy? It feels like there are small cars everywhere and parking spaces are not very large ? Germany Q&A
Excuse me, where is the exact location to return the car I rented from Hertz at the following address: 80335 MUENCHEN, BAHNHOFPLATZ 2, MUNICH, 80335, DE? I cannot see the Hertz sign or store in the street view on the Internet. Where is the parking lot? What are the procedures? Thank you in advance ? Germany Q&A
Do you have to pay an exit fee when you rent a car in Germany and go to other European countries, no matter how many days or which country you go to, is it 60 euros? Could you please ask the elders if it's true ? Germany Q&A
The country road, mountain road, they speed through the bends at 100 kilometers per hour, while I struggle to drive at only 70. Because it's a mountain road, I always have a long line of cars behind me. I'm sorry, but for safety reasons, I can't help it. I'm not a professional race car driver, after all ? Germany Q&A
May Day tomorrow. Is German stores also closed ? Germany Q&A
I plan to rent a car at Frankfurt airport. During the trip, I will visit Switzerland and Austria, and finally return to Frankfurt airport. Are there any restrictions on the vehicle? Will there be additional fees? What are the requirements for my driver's license ? Germany Q&A
I previously booked with Alamo, but now I see that Enterprise has a nice car model and I want to book with them. I haven't placed the order yet, so I don't know if Enterprise will also charge a cross-border fee ? Germany Q&A
Can you tell me that I paid the deposit with my domestic credit card in Europcar in Germany. It has been a week since I returned the car, but the deposit has not been credited in time. Today, when I asked the rental company, they told me that the deposit has been unlocked. What's going on? And the bank shows "deduction" instead of block ? Germany Q&A
If I buy full insurance, do I need to call the police when an accident occurs or my car is scratched? Do I have to go through an oath certification procedure? If the driver at the time of the accident is not me, but my husband, can I still claim for compensation ? Germany Q&A
Hello everyone. Can I use the translation provided by the rental car for Road trip in Germany, Switzerland and Austria with just a driver's license? I used to check the guide and it said I needed to find a sworn translation ? Germany Q&A
I have a question. When we picked up the car, we charged more than 50. I didn't understand what this money was for. Was it a deposit for the last box of oil, or did it mean that we didn't have to return the full amount we borrowed? Have any of you encountered this situation ? Germany Q&A