Does anyone know that the procedures for returning a car rented from Hertz at Los Angeles airport when picking it up at a different location and returning it at the same location are in two different places? I did this last month, but I didn't ask because I couldn't speak the language. Does anyone know? I need help ? United States Q&A
I rented a car from Avis at New York airport, and no one was there when I picked it up. I only found out that the front license plate was missing and there was a scratch on the left side of the back when I arrived at the waterfall. Is this normal ? Canada Q&A
When we arrive at the Queenstown airport the day after tomorrow, many car rental companies will be closed, so we have booked to pick up the car on the 3rd. However, there are no cars available to return to the hotel on the 2nd night. Can you suggest any other transportation options ? New Zealand Q&A
Today's pick-up was quick and smooth. The only regret is that I booked a Pajero, but when I picked it up, they said they didn't have one and gave me a Prado instead. The car is a good car, with less than 4,000 kilometers of total mileage. Unfortunately, I still want a Pajero. Is there any possibility of exchanging the car ? Australia Q&A
Hello everyone, I would like to ask the expert: when I rented a car in France this time, I only purchased the basic insurance required. I plan to buy comprehensive insurance when I pick up the car. What items are usually purchased? How much does it cost ? France Q&A
Please advise: I am renting a car in Amsterdam, Netherlands, and returning it there, but will be traveling to Belgium, Luxembourg, and France in between. Do I need to pay a cross-border fee for renting a car in Europe, or do I just need to mention it when picking up the car ? Netherlands Q&A
Can I buy a Touch 'n Go card at the airport? Can I top up the card at the same time of purchase? The itinerary is to pick up the car at the airport, drive to Kuala Lumpur city, then go to Penang, then to Malacca, and finally back to Kuala Lumpur, and then directly to the airport. How much money should I store in the card? Can I spend the extra money at the airport ? Malaysia Q&A
Return the car and handle the procedures, as long as you find a place, it will be very fast, at most half an hour. The boarding procedures depend on where you are going. If you are going home, leave one and a half to two hours. If it is inland, it will be an hour! Just for reference ? Norway Q&A
Can I ask if the pick-up time for my car reservation is 8pm, do I have to be there on time ? Thailand Q&A
My pick-up point is also near the Milan Cathedral. After picking up the car, I will leave Milan directly and go to Cinque Terre. In this case, should I be able to avoid ZTL? ZTL generally restricts vehicles with non-local license plates from entering. If it is a local vehicle, does it not have any restrictions ? Italy Q&A
Friendly reminder to future car renters, be sure to inspect and take multiple photos when picking up the car. When I picked up the car, I found a damage (scratched wheel hub) that was not listed on the rental agreement. I asked them to confirm, and it turned out there were actually more damages, but they didn't care about the smaller ones. However, when I returned the car yesterday, they found another scratched wheel hub on a different tire, but I completely don't remember that tire being scratched. The key is that we took photos of all the other tires when picking up the car, except for that one which we missed... And the lighting was very dim when we picked up the car, so I really don't remember if we looked closely at that one ? Switzerland Q&A
Can someone rent a Hertz car in Vancouver and return it in Edmonton? I selected a Hertz car (rented in Vancouver and returned in Edmonton, with an additional fee for returning the car to a different location), but the fee notes say "the airport construction fee and taxes for returning the car to a different location are not included, and the exact amount needs to be known when picking up the car at the store." Has anyone paid this fee? About how many Canadian dollars is it? Please help me solve this ? Canada Q&A
Can I pick up the car myself at the car rental shop (iws) in Taipei after renting the car? Or will the car rental company contact me in advance and deliver the car to a designated location? Thank you ? Taiwan(China) Q&A
Dear friends, I would like to ask, when I picked up the car in Barcelona, the rental company charged me 59 euros and I'm not sure what it is for. I have purchased full insurance. Can you please tell me what the charge on the receipt is for? Is it for fuel? (Isn't fuel usually charged for a full tank and returned with a full tank?) ? Spain Q&A
It's really annoying to return the car in Salzburg. On the afternoon we arrived, we happened to meet an Austrian holiday, and everyone was off work early. Then we tried all kinds of ways to return the car by ourselves. The next day, we received an email saying that the left rear hub was damaged, so we rushed to the return point. They said the car had already been rented out. Yesterday, we received an email saying that we had to pay 320 euros in compensation. It's really not worth it! Fortunately, the insurance can be compensated, so be sure to buy insurance, otherwise you don't know what will happen ? Austria Q&A