May I ask you a question? We took the expressway from Naples to Rome, which should be A1. We got on from the northern entrance of Naples, and the lane we took did not have a Telepass sign, nor did it have a horizontal bar blocking it. But when we pressed the button to take the card, no card came out. There was a long line of cars behind us, so we had to get on the expressway and go to Rome. As a result, we got a ticket, which should be a fine. The normal expressway fee from Naples to Rome should have been paid at the exit manned by staff. We still have to pay more than 60 euros at another place ourselves, because we don't think we took the wrong lane. So I wrote an email to Telepass's website to appeal, but more than 10 days have passed and we still haven't received a response. The ticket says we must pay within 15 days, otherwise there will be a fine. May I ask if you have encountered a similar situation and what should we do next? Thank you ?
Italy Q&A
41. Do not expect too much comfort in the itinerary above, as the people here are not into that kind of thing. They are all doing business in a practical way. 42. Even for waterproof shoes, if possible, prepare two pairs. 43. The wool sweaters here are said to be extremely warm, but they are made of real materials and can be a bit scratchy to wear. 44. The public security is good, so you can basically rest assured. 45. There are very few people on the road, so don't hesitate to ask for help when needed, and try to lend a hand when someone else needs help. 46. The public restrooms all have toilet paper. Remember to flush it down the toilet after use. For female hygiene products and used tissue, just throw them in the trash can. 47. When taking photos, in addition to a wide-angle lens, remember to bring a telephoto lens and a tripod. You can't predict the scenery around the next corner, or whether you will be able to see the aurora. 48. A selfie stick and a GoPro make a great combination. When climbing a mountain, it's very convenient to have one hand free for taking photos when it's too cold, and the GoPro can also be mounted on the car to shoot video. 49. The sun can be very bright, so remember to wear sunglasses, especially when driving. 50. The weather is changeable, and the weather forecast is constantly changing. Local websites will be more accurate, so wear multiple layers of clothing and be prepared to adjust at any time ?
Iceland Q&A
Our family's visa application was submitted on September 23rd, and we still haven't received any results. I used an agent to handle the application. Before the National Day holiday, I asked the customer service, and they said the embassy doesn't take a holiday during the National Day, but they do, so the results may come out on the 8th. However, there are still no results today. Just now, she said she will help me urge the visa process. What's going on? Our family has a very good travel record, and all aspects of our qualifications are excellent. We never thought we would be rejected. We provided very complete materials, including flight tickets, hotel reservations for each night, itinerary, tour project orders, information of accompanying persons, and multiple years of visas for multiple countries ?
New Zealand Q&A