Can everyone please tell me, when self-service fueling, after selecting the oil gun cabinet position number and inserting the credit card and entering the password, the maximum fueling fee will be displayed, and then 20L of fuel will be added. After fueling, the fueling host will print out the bill. Now the problem is that I have received two fee reminders on my credit card text message, the first one is the maximum fueling fee before, and the second one is the actual fueling fee. So, should the first fee be a pre-authorization ?

2 Answers

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QEEQ User

You should be able to get a refund. Did you get your receipt?

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QEEQ User

The receipt is taken, and it shows the actual fueling cost.