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When I returned the car, I didn't refuel, and they charged me 146 euros for postage, is this reasonable ?

Italy FAQ

9 Answers

QEEQ User

Received huge service fees from you

QEEQ User

In addition to the fuel cost, there are 30 euros of service fee and 22% tax to be added.

QEEQ User

He deducted your fuel money and the labor cost of adding fuel, but this money should have been made clear when you rented the car.

QEEQ User

Full tank, the fuel fee is only 70 euros. The rest must be service fee.

QEEQ User

Reasonable, European artificial expensive

QEEQ User

The fuel fee and service fee of the car rental company are extremely expensive.

QEEQ User

Your contract states that when I picked up the car, it was full of fuel for 520 euros, and if it was not full, it would be 690 euros, which is still a big difference.

QEEQ User

About that, there's also a service fee.

QEEQ User

1000 yuan per box of oil

Related Questions

I just got home today. Let me share my experience of renting a car in Italy for your reference. I picked up the car on October 6th and returned it on the 28th, a total of 22 days. I rented from AVIS for a total of 374.6 euros. They tried to sell me insurance, but I refused and said I would take responsibility for any issues. They didn't force me to buy the insurance in the end. They pre-authorized 94.86 euros on my card as a deposit. I booked a BMW 3 series, but they gave me a BMW X1 with navigation. I had heard about people getting downgraded cars before, so I didn't expect much and didn't argue about getting the X1. When I picked up the car, there were noticeable scratches on the front and back. I asked the AVIS staff to record them before I drove off, and they used a yellow marker to mark them on the contract, then circled and signed them with a black pen. The gas tank was not full, and they marked it with a stamp. The car wasn't very clean when I picked it up. When I returned the car, I made sure it was relatively clean. I told the person who received the car that all the scratches were old and showed him the previous markings. I also said that I take good care of the car, and he said I was a good renter . He told me there were no issues and I could leave. I was still worried about any potential problems, so I took new photos of the car from all angles with the date displayed. It's only been a few days since I returned the car, so I don't know if there will be any issues ? Italy Q&A

1 Answer pick upcontractreturn the carnavigationswipe card

Today, I was charged 100 euros more for oil by Herzt. I argued with him for a long time, saying that you would not deduct the money when you returned it in full. But when I went back, the car was not parked there and it left. Have you ever encountered this ? Italy Q&A

1 Answer oilgas moneydeduct money

Does anyone get charged for parking in Venice? We rented from Hertz, and our credit card was charged an additional 50 euros. The car was full of oil when we returned it and there were no collisions or malfunctions, so we're not sure if this 50 euros is for parking ? Italy Q&A

4 Answers return the carcredit cardoilparkinghertz

Friends, have any of you rented a car from Avis in Italy? I rented a car in Florence and bought full insurance. Just 1 kilometer after driving off, I smelled something burning, and Avis gave me a new contract and a new car. Today I found out that they charged me 1445 euros for the previous car, even though I had full insurance. Has anyone else experienced this situation ? Italy Q&A

1 Answer contractpick up the carfull insurancekilometerairbus

Can I ask everyone, when I picked up the car, I was charged more than 200 euros, does it include the deposit? How come it hasn't been returned for so long ? Italy Q&A

4 Answers pick updeposit

Can anyone tell me if you have received a fine notice from the car rental company after returning the car? They said I was fined for speeding, but they didn't say how much, and then the customer service asked me to wait for a registered letter from the post office, but I don't even know if the mailing address provided by the car rental company is correct... What do you guys usually do in this situation ? Italy Q&A

3 Answers traffic ticketstraffic fineaddressspeedingcar rental company

Me too, I'm troubled by this problem... I received two deductions of 61 euros. The customer service said that was just the handling fee of the car rental company, not the law itself. Then I moved and they didn't give me the address change. If I don't receive the letter, I don't know what to do.. ? Italy Q&A

1 Answer proceduredeductionaddresshandling feecar rental company

After driving on dusty roads in Tuscany for a week, the car is covered in grey dust. Will I be charged for this when I return it ? Italy Q&A

1 Answer deduct money

The enthusiasm of the people of Sicily, Italy, is a passionate and unrestrained one. In Rome, the enthusiasm you see is a refined routine. For example, when you go to a restaurant, the waiter will recommend two special dishes for the day. When you ask what they are, he will tell you about the volcano beef and swan roasted fish... The prices are all on the menu. Each dish is about 25 euros, not bad, right? When you're halfway through the meal, they will bring you a glass of ice wine, telling you it's complimentary, and shake hands with you... As for the swan roasted fish, they will enthusiastically ask if you need help opening it. I firmly say no, but they will still help you open it as if they didn't hear me... Let's talk about the bill. When you pay, they will tell you it's 293 euros, plus a 10% service charge, and fish is charged by weight (the fish is at most 1.5 pounds, and the beef is only the size of a fist, definitely not 2 pounds), and the water before the meal is 10 euros. Also, when taking a taxi, make sure to use the meter... And there are a lot of pickpockets there, so be careful of women wearing scarves. Even if you put your bag in front of you, it won't help. They will use the scarf to block your line of sight... They usually work in groups... Even so, Italy is still very, very beautiful. It feels like walking in a historical museum, and shopping is also very enjoyable... Wishing friends a pleasant journey ? Italy Q&A

1 Answer servicevolcanorestauranttaxifree

About the case of being charged about 100 euros more when picking up the car, please pay attention to whether you have paid for a full tank of oil. We usually think that you should get the car with a full tank of oil and return it with a full tank of oil, but the counter is not happy unless they charge you a little extra, so they will not tell you and then charge you for a full tank of oil. If you have already paid this money, do not go to refuel when returning the car. The money will not be refunded. If you have not picked up the car yet, you can refuse and ask the counter to change the terms ? Italy Q&A

1 Answer return the carpick up the caroilgo for it!gas money

Avis returned the car at night, not overdue, the car was in good condition, and returned with a full tank of gas. The next day, I was fined over 200 euros, and on the fourth day, I was fined over 20 euros. I only paid a deposit of 180 euros, and I feel like the car rental company can just charge my credit card as they please. Has anyone else experienced this ? Italy Q&A

3 Answers car rental agencydepositreturn the carcredit cardoil

Excelsior parking? Did anyone return a car there from Florence central station? I returned it on Sunday and the parking guy said the rental company was closed, so I paid 20e and they returned it for me. But today the rental company called and said the car wasn't returned, not sure what's going on. Did anyone return a car there ? Italy Q&A

1 Answer parking lotparkingphonecar rental companyflorence

Can anyone who has returned the car in Florence city tell me? The address is Via Borgo Ognissanti 137/R Florence, IT 50123. I'm worried about entering ZTL, but the return point is actually within the ZTL. I asked the car rental company but they didn't reply. Even if I set Google Maps to avoid tolls, it's still not working and I will definitely enter the restricted area. It's really worrying ? Italy Q&A

2 Answers car rental agencyztlreturn the cargoogle mapgoogle

Can anyone tell me if they have encountered this problem when self-service filling up gas? The domestic credit card was charged 100 euros, but in fact only 20 euros were used for refueling, and the bill also showed 20 euros ? Italy Q&A

6 Answers receiptcredit cardself-service refuelinggo for it!oil

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