Excelsior parking? Did anyone return a car there from Florence central station? I returned it on Sunday and the parking guy said the rental company was closed, so I paid 20e and they returned it for me. But today the rental company called and said the car wasn't returned, not sure what's going on. Did anyone return a car there ?

Italy FAQ

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Here's the translation in English: "Over, didn't hand it to the staff?"

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I just got home today. Let me share my experience of renting a car in Italy for your reference. I picked up the car on October 6th and returned it on the 28th, a total of 22 days. I rented from AVIS for a total of 374.6 euros. They tried to sell me insurance, but I refused and said I would take responsibility for any issues. They didn't force me to buy the insurance in the end. They pre-authorized 94.86 euros on my card as a deposit. I booked a BMW 3 series, but they gave me a BMW X1 with navigation. I had heard about people getting downgraded cars before, so I didn't expect much and didn't argue about getting the X1. When I picked up the car, there were noticeable scratches on the front and back. I asked the AVIS staff to record them before I drove off, and they used a yellow marker to mark them on the contract, then circled and signed them with a black pen. The gas tank was not full, and they marked it with a stamp. The car wasn't very clean when I picked it up. When I returned the car, I made sure it was relatively clean. I told the person who received the car that all the scratches were old and showed him the previous markings. I also said that I take good care of the car, and he said I was a good renter . He told me there were no issues and I could leave. I was still worried about any potential problems, so I took new photos of the car from all angles with the date displayed. It's only been a few days since I returned the car, so I don't know if there will be any issues ? Italy Q&A

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Can anyone who has returned the car in Florence city tell me? The address is Via Borgo Ognissanti 137/R Florence, IT 50123. I'm worried about entering ZTL, but the return point is actually within the ZTL. I asked the car rental company but they didn't reply. Even if I set Google Maps to avoid tolls, it's still not working and I will definitely enter the restricted area. It's really worrying ? Italy Q&A

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I just returned to my country, and overall it was safe and sound. I didn't encounter any thieves, and my car was also in good condition. First of all, the safety education is quite sufficient, and the journey was like fighting monsters, but in reality it wasn't that scary. Italy's famous attractions not only have police, but also armored vehicles and armed soldiers, making it difficult to imagine how thieves and scammers would operate. Secondly, don't be tempted to park on the roadside. I always use paid parking lots, and there are people watching over them in Pisa. In addition, Italy may have an average economic situation, which is reflected not only in prices, but also in the scarcity of black people. Even in the capital Rome, there are slightly more black people, but even they look down on Italy. Finally, let's talk about ztl. Italy's historic districts are relatively small and essentially tourist attractions, so parking outside the ztl will not cause much inconvenience ? Italy Q&A

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