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I was rear-ended in the city of Berlin, can I take my car to the repair shop myself? I heard that if you return the car like this, the garage will charge a high labor fee and management fee ?

1 Answer

QEEQ User

If it's not too serious, I think you can find a repair shop to fix the car by yourself. The most important thing is not to let the staff at the car shop find out!

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I would like to ask: when renting a car in Germany and returning it to the original location, will there be a cross-border fee if I travel to Austria, Switzerland, or the Netherlands? How is this fee charged? I have seen some car rental companies charge it and some do not, and the fee can be charged per trip or per day ? Germany Q&A

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Help, on June 22nd, I was driving in Germany from Berlin to Munich and the King's Lake. When I rented the car, there was a pre-authorization of 124 euros. After returning to my country, I checked at the end of July and found that it had been unfrozen, so I thought everything was fine. However, on August 6th, the bank called me and informed me that there was a pre-sale right of around 29 points, which they said was the handling fee of the car rental company. It should be due to a traffic violation, and the German police will send a notice of violation to the address I provided in my country. I don't know how to pay the fine. Also, the address I provided is my driver's license address, which has been demolished, so I won't be able to receive any notification. How can I pay the fine, and what are the consequences if I don't pay it ? Germany Q&A

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Rented a car from Herz at Munich airport. When picking up the car, there was a fuel assistance fee of 102 euros, and a total of 300 euros were paid. (29 yuan for border crossing fee, 110 yuan for upgrade fee, and the rest is the 102 euro fuel assistance fee and tax.) The note at the end is accept, which means I have accepted it. When picking up the car, I had objections to this fee. The staff told me that this is a deposit nature, and it will be refunded if the car is clean and full of oil. But I wonder if this fee can be refunded when the car is full of oil and returned tomorrow. It feels like a trap ? Germany Q&A

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Car rental in Germany scratched and only chipped paint. I was charged 850 euros, saying pre-authorized and the actual repair cost will be deducted later. After returning to my home country, I received the repair bill, and 850 euros were used up, feeling like the car had undergone a major overhaul. I wonder if anyone has encountered such a thing ? Germany Q&A

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From Berlin, Germany, rent a car and drive to the Czech Republic and Austria, then return the car to Munich, Germany. I heard that the security in Eastern Europe is poor, and there are many restrictions on the rental of luxury car models. What type of car can I rent ? Germany Q&A

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In Germany, there is a fine of 30 euros for illegal parking, which was paid by transferring the money to a local Chinese person. After returning the car, a notification was received that the full deposit of 1000 euros would be refunded within an hour. Recently, an email was received, which seems to be a charge of 24 euros from the car rental company. Is this the so-called penalty management service fee? How can this be transferred in China, and what are the consequences if it is not paid? Does anyone know ? Germany Q&A

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Driving in Germany by car in July. This week, I received a notice of violation from Europcar, saying that there was a violation in Stuttgart and 30 euros would be deducted from my credit card. Have any of you friends encountered similar situations? How should I deal with it? Just wait for him to deduct it? Is this amount a fine or a service fee from the car rental company? I ask for everyone's advice ? Germany Q&A

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Then they gave me a piece of paper and a parking card, and I went to get the car myself. No one was in charge. When I got there, I found scratches on the back of the car. After taking a picture, I caught a passing staff member and told him about the situation. He then took a picture and registered it on his phone, and asked me to sign. I wonder how it will be when I return the car? Overall, the process of getting the car is not complicated, but the experience is not good ? Germany Q&A

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The god-like group members, I picked up the car from Berlin, went to Düsseldorf, Halle, Leipzig, Weimar, Gießen, Frankfurt, Mannheim, and returned the car in Stuttgart. I don't know if this route is okay? I originally wanted to go to Prague, but I was too timid and endured it. Now I have chosen this route. Can any familiar experts recommend hotels and restaurants, give some advice, and point out any precautions? This is my first time driving in Europe, and I am nervous and uneasy ? Germany Q&A

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Can the car rental company help to pay the fine if you violate the traffic regulations in Germany? I heard that if you don't pay the fine, you will be listed as a blacklisted person and will not be able to enter next time ? Germany Q&A

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I rented a Mercedes-Benz E-Class for my trip. Before picking up the car, I didn't know if it was an E200 or E220, petrol or diesel. But I did my homework beforehand, and if it was an E220, then it would be the diesel version. It turned out to be an E200, and I was a bit disappointed, as the horsepower would be lower, but there was nothing I could do about it. I checked the car and found that the latch in the bottom of the trunk was broken, causing the luggage cover inside to not close properly. I told the staff at the pick-up location that this needed to be fixed, or else I would request a different car. They said that there was only this E200 available at the moment, and asked if I would accept a different model. I said that I was used to driving a Mercedes-Benz and didn't consider other options. They quickly brought over an E220d and asked if I wanted it. Do I even need to answer that ? Germany Q&A

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That's enough with the RentCarGo international driving license certification! There's no need to go through the hassle of getting a consulate translation. It's not just about the money, it's about not having the time or energy to do it. RentCarGo says it's okay, and the rental car company says it's okay, so what's the big deal? I've rented cars in Europe many times and have never had a problem with the police checking my license. So I'm not going to waste my time doing this. If there is a problem, I'll definitely hold RentCarGo accountable. Can they handle it ? Germany Q&A

1 Answer

Thanks, but 1000 km is still cross-border, I can only think about it. I'd better drive from Munich to Cologne, turn around and run a part of the Black Forest trip. I leave for Berlin on July 15 and pick up the car in Munich on the 17th. I will take two boys with me. Do you have any friends who are traveling together by chance ? Germany Q&A

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Dear seniors, I got a parking ticket for 40 Swiss francs in Interlaken, Switzerland when I parked illegally after picking up my car at Munich airport in Germany. I only saw the ticket when I returned the car. Now I don't know how to handle it ? Germany Q&A

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How to inquire and handle speeding violations before returning the car? Or do we have to wait until two months later and the fine arrives to tell us earlier ? Germany Q&A

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Additionally, I need to transit through Italy to Switzerland and then return to Munich and Shanghai. Will my German authentication document + German embassy stamp be useful in Switzerland and Italy? Will insurance be able to compensate in case of an accident in Italy and Switzerland ? Germany Q&A

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Violations generally do not receive information so quickly, unless they are fines issued on the spot. The pre-authorized deduction should be part of the fees charged by the car rental company other than the car rental. Please carefully check the bill to see if there are any fees that you did not notice. The car rental company will not help you handle violations, so they will not pre-authorize fees to handle them ? Germany Q&A

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Excuse me, how long will it take to receive the fine notice sent by the car rental company after returning the car if there is an infraction? Will it be sent by email or bill to domestic ? Germany Q&A

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If I buy full insurance, do I need to call the police when an accident occurs or my car is scratched? Do I have to go through an oath certification procedure? If the driver at the time of the accident is not me, but my husband, can I still claim for compensation ? Germany Q&A

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Can you tell me that I paid the deposit with my domestic credit card in Europcar in Germany. It has been a week since I returned the car, but the deposit has not been credited in time. Today, when I asked the rental company, they told me that the deposit has been unlocked. What's going on? And the bank shows "deduction" instead of block ? Germany Q&A

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Some people are willing to save tens of yuan a day, carefully checking scratches when picking up and returning the car, and paying first and then claiming compensation when an accident occurs. Some people are willing to spend money to save trouble, leaving the keys and walking away after returning the car. It's just a matter of personal habit ? Germany Q&A

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