I can tell you which gas station I went to, and I filled up with cash, so there's no record of a credit card transaction. If Hertz wanted to, they could check the surveillance cameras at the time and license plate I provided to clear my name, but I doubt they have the time to look into this. Surveillance cameras at gas stations aren't something you can just go and check. Alas.. ? United States Q&A
¿Algún amigo del grupo me puede guiar? Estoy alquilando un coche por primera vez y conduciendo por Europa. Supongo que en Croacia y Eslovenia no hay personal en las estaciones de servicio y necesito repostar de forma automática. ¿Cómo funciona el repostaje automático y cómo pagar ? Croatia Q&A
Buddies, tomorrow I'm going to enter Switzerland from Austria via Germany. I plan to buy Austrian and Swiss highway tickets here in Lindau. I wonder which gas station in Lindau can buy them all at once ? Germany Q&A
It's said that the transfer is case by case and you have to make the Immigration Bureau believe that you will be outside the country for 14 days. I don't know how to provide proof for this ? Australia Q&A
Does anyone know how to cancel a hotel on booking? I applied for a cancellation but the hotel replied that it is non-refundable. The customer service of booking said they would reply within 24 hours but no one has replied at all. The check-in time is approaching soon ? Australia Q&A
Has anyone bought third-party zero deductible from the garage? I asked the local customer service that the third-party deductible is 1150 euros, but this comprehensive insurance ZZC has not been done ? Germany Q&A
Can anyone help with a fuel issue? I filled up half a tank of diesel at an N1 self-service gas station and the screen showed that I had added over 6,000 ISK, but my credit card was charged for 18,000 ISK. Does anyone know what happened ? Iceland Q&A
Yes, it's 10 euros more expensive to pay by card. Do hotels always require a deposit? Royal and Butterfly are now 240 euros. How much does your hotel charge for pick-up ? Turkey Q&A
Car rental in Los Angeles. 5 minutes late than the reserved time. The staff have already left and can't be contacted. What should I do? The car rental company's headquarter customer service said that they can't guarantee that my order can be reserved the next day ? United States Q&A
Excuse me, senior, is it true that every time you refuel in New Zealand, you will be charged once from the prepayment? I refueled twice today at different gas stations, once deducting me 150 preauthorized, and once deducting me 200. Is this normal ? New Zealand Q&A
I am applying for an Australian visa on the immigration website and have a question. The travel experience proof (passport visa and entry-exit stamps) I want to upload is larger than 5MB and cannot be uploaded. What should I do ? Australia Q&A
Do any of you have experience driving in Slovenia, Croatia, and Bosnia and Herzegovina? How are the road conditions there? Are they suitable for women to drive? How do they compare to Iceland? I'm planning to go there in April next year and can't decide whether to rent a car or hire a driver ? Iceland Q&A
Excuse me, does "fuel service option" mean that the car rental company charges for refueling when the car is not full when returned? If you don't sign up for it, do you have to fill it up? In addition, when going to the airport from downtown Toronto, do you have to refuel near the airport? If you fill it up in Toronto and drive it over, won't it be empty again ? Canada Q&A
I also rent from Sixt. In my opinion, in theory, it should be possible to go to the store to change the driver's seat, but the customer service told me that it's not possible. Now I need to cancel 2 days in advance, so I'm not sure whether I should cancel or not. Now the price of the same car has doubled ? Austria Q&A
Estimados señores, me he topado con un problema, mañana a las 6 de la mañana salgo de Estambul a Izmir, el servicio de atención al cliente me dice que llegue 3 horas antes al aeropuerto, es un viaje internacional... Ahora estoy un poco aturdido... ¿Cuánto tiempo antes debo llegar al aeropuerto? ¿Y si tengo que pasar aduanas ? Turkey Q&A