Car rental in Los Angeles. 5 minutes late than the reserved time. The staff have already left and can't be contacted. What should I do? The car rental company's headquarter customer service said that they can't guarantee that my order can be reserved the next day ?

United States FAQ

2 Answers

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QEEQ User

Call the platform, so the pick-up time must be written later

User avatar
QEEQ User

See if you can coordinate with the rental location to pick up the car within 24 hours. It may require paying some extra fees. Don't worry, there's always a solution to every problem. Did you rent the car through a rental platform? Can you ask the platform for help in finding a solution?

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