Back, wrong gas, no start, no rental car bill yet, don't know how much the towing fee and repair fee are, do you have anyone who knows more about it ? Australia Q&A
Have you ever used self-service fueling? Is the credit card authorized first, and then the actual fueling amount is deducted after the gun is lifted ? New Zealand Q&A
Is there a gas station before returning the car at Melbourne Airport? Is it okay to return the car with a full tank of gas ? Australia Q&A
I wonder if the roads on road.is to Vik and further east are all gray, and gray on road.is means no winter service, can these roads be driven ? Iceland Q&A
Hi guys, I am renting a car in New Zealand and the customer service asked me to use 95 octane petrol. However, all I can see on the road are 91 and 98 octane petrol. What should I do? I am in a hurry ? New Zealand Q&A
I live in District 5. Where is better to rent a car? The customer service told me before that my RMB 10,000 credit limit is too small and I can't rent one ? France Q&A
Just want to ask, has anyone encountered overcharging when self-fueling in Switzerland? Poured in 30 Swiss francs, and received a text message from the credit card for 150 Swiss francs ? Switzerland Q&A
At the airport, is the Alimo group's car return also at the airport? Is it the same place where I rented the car? Then I take the Alimo company's coach to the airport ? United States Q&A
Asked the customer service, and they said it was guaranteed to work. But I'm still a little uneasy. Have everyone who used an International Driving Permit Certificate to pick up the car been smooth ? Italy Q&A
Where is the gas station when returning the car at Sonata Airport? I hope someone can point it out. Otherwise, I will have to buy expensive gasoline at that time ? Thailand Q&A
@sasha The customer service said that the Super Comprehensive Insurance is only 55 yuan/day. Is it comprehensive since it's just a supplementary insurance? I'm a bit worried ? Germany Q&A
Has anyone rented a car at Edinburgh airport? How far is the airport to the car rental center? Is there a shuttle bus ? United Kingdom Q&A
motel checkout was charged cleaning fee, the room fee was only 300, because smoking in the toilet and one plate was not washed. To deduct 200 for smoking fee + 200 cleaning fee, the hotel phone was always unreachable. Booking reservation, has already communicated with customer service via message. Do you have any experience on how to handle this ? New Zealand Q&A
Can everyone please tell me, when self-service fueling, after selecting the oil gun cabinet position number and inserting the credit card and entering the password, the maximum fueling fee will be displayed, and then 20L of fuel will be added. After fueling, the fueling host will print out the bill. Now the problem is that I have received two fee reminders on my credit card text message, the first one is the maximum fueling fee before, and the second one is the actual fueling fee. So, should the first fee be a pre-authorization ? Italy Q&A
Have any of your friends who bought tickets on Icelandair through Qunar.com encountered any issues? I bought a ticket that included checked baggage, but a friend in the group once reported that the baggage counter at Qunar didn't recognize it. Today, I contacted customer service and provided the itinerary from the airline, but it didn't show any baggage. The cabin was economy, so I'm guessing it might be economy light. I don't think it's very reliable, so I went to Icelandair's official website and searched using my ticket code and name. It turns out that my order didn't include checked baggage at all. I'm still communicating with customer service now and wondering if any of you have encountered similar situations ? Iceland Q&A