Have any of your friends who bought tickets on Icelandair through Qunar.com encountered any issues? I bought a ticket that included checked baggage, but a friend in the group once reported that the baggage counter at Qunar didn't recognize it. Today, I contacted customer service and provided the itinerary from the airline, but it didn't show any baggage. The cabin was economy, so I'm guessing it might be economy light. I don't think it's very reliable, so I went to Icelandair's official website and searched using my ticket code and name. It turns out that my order didn't include checked baggage at all. I'm still communicating with customer service now and wondering if any of you have encountered similar situations ?

Iceland FAQ

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Me too, I bought it on Qunar. It's from Iceland Air with one free checked baggage. No problem.

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