The day before yesterday, we rented a car at Frankfurt Airport. The clerk had already handed us the keys, but suddenly remembered that we said we were going to cross the border into Poland. He immediately turned back and handed us another set of keys, this time for an Opel Travelcar. They say that even a Golf is not allowed in Poland, and many car models are restricted, of course depending on whether the insurance company will cover it ? Poland Q&A
When picking up the car, be sure to check on the spot whether there are scratches on the car, whether the tools and documents are complete, and whether the lights are OK, etc. If there are defects, be sure to ask the staff to issue a pickup and inspection form and note the details, and keep this form. When returning the car, also be sure to ask the staff to issue a return and inspection form to indicate that the car is in good condition. Keep these two forms well for a long time as evidence to refute deductions. Also be sure to abide by traffic rules, otherwise you will receive traffic deduction information after returning home. Wishing everyone a smooth journey ? Switzerland Q&A
Do children over 5 years old in Australia have to sit in a car seat? Are car seats and booster cushions the same thing ? Australia Q&A
I have heard many friends who have gone on Road trips in San Francisco and Los Angeles say that their cars were broken into and their luggage was stolen. In such a situation, should we first report to the police and then go to the car rental company to change the car? Is the car replacement free of charge? Does the theft and robbery insurance included when renting a car cover the loss, or do we need to purchase separate glass and tire insurance? We have driven in foreign countries many times before, but this is our first time in the United States, and we have never encountered a situation where our car was broken into. We are not sure how to handle it if it happens ? United States Q&A
Hi, I picked up my car yesterday and found a crack on the left bottom of the glass this afternoon. But I'm not sure whether it's there before I picked up the car or it just appeared later. Do I have to file an insurance claim ? Malaysia Q&A
Today to Phuket, the road next to the airport wall is too narrow, just driving on the right side is not familiar, dodge the car coming from the right, scrape the guardrail on the left, and scrape a long strip on the door. I bought all the insurance, is it okay? What do I need to handle ? Thailand Q&A
I'm going to drive in Australia in mid-October. I really want to go to Kangaroo Island. However, the car rental company doesn't allow me to go to the island or reminds me that the insurance is invalid, with many reasons. Can anyone give me some advice ? Australia Q&A
Hello, I wonder if there are checks when passing through Northern Ireland from Ireland. I just found out that the car I rented cannot pass through. Will my insurance not cover it, or will there be inspections that block me from passing ? Ireland Q&A
Do I need to wash the car before returning it? And what if there are no problems found when returning it, but suddenly a deduction is made for some scratches and dents after returning, can this super comprehensive insurance compensate for it ? Switzerland Q&A
Dear friends, I would like to ask, when I picked up the car in Barcelona, the rental company charged me 59 euros and I'm not sure what it is for. I have purchased full insurance. Can you please tell me what the charge on the receipt is for? Is it for fuel? (Isn't fuel usually charged for a full tank and returned with a full tank?) ? Spain Q&A
Rent a car, but the two drivers take turns driving. Do I need to tell the car rental company about this? If an accident occurs, it is not the person who signed the rental contract who is driving, but a traveling companion. Will this affect the claim ? France Q&A
Rented a car from Avis in Spain and accidentally bumped into the garage when entering and exiting. The customer service said that Avis would compensate for it, but you must call the police first. Have you encountered this situation before? What should I do after calling the police ? Spain Q&A
No insurance. If there is damage to the car, will it be deducted when returning the car? I didn't quite understand when I returned the car just now, and they didn't ask me to swipe my card again. Will it be automatically deducted from my credit card after I return to China ? United Kingdom Q&A
Understood. I'll show it to him when I rent the car, so he won't make me buy insurance again. Also, if the car model I specified is not available, will they charge me for changing the car? I definitely won't accept a lower configuration car. And if they want to change to a higher configuration car, will they ask me to pay extra ? United States Q&A
If I buy full insurance, do I need to call the police when an accident occurs or my car is scratched? Do I have to go through an oath certification procedure? If the driver at the time of the accident is not me, but my husband, can I still claim for compensation ? Germany Q&A