May I ask you a question? We took the expressway from Naples to Rome, which should be A1. We got on from the northern entrance of Naples, and the lane we took did not have a Telepass sign, nor did it have a horizontal bar blocking it. But when we pressed the button to take the card, no card came out. There was a long line of cars behind us, so we had to get on the expressway and go to Rome. As a result, we got a ticket, which should be a fine. The normal expressway fee from Naples to Rome should have been paid at the exit manned by staff. We still have to pay more than 60 euros at another place ourselves, because we don't think we took the wrong lane. So I wrote an email to Telepass's website to appeal, but more than 10 days have passed and we still haven't received a response. The ticket says we must pay within 15 days, otherwise there will be a fine. May I ask if you have encountered a similar situation and what should we do next? Thank you ?
Italy Q&A
I just got home today. Let me share my experience of renting a car in Italy for your reference. I picked up the car on October 6th and returned it on the 28th, a total of 22 days. I rented from AVIS for a total of 374.6 euros. They tried to sell me insurance, but I refused and said I would take responsibility for any issues. They didn't force me to buy the insurance in the end. They pre-authorized 94.86 euros on my card as a deposit. I booked a BMW 3 series, but they gave me a BMW X1 with navigation. I had heard about people getting downgraded cars before, so I didn't expect much and didn't argue about getting the X1. When I picked up the car, there were noticeable scratches on the front and back. I asked the AVIS staff to record them before I drove off, and they used a yellow marker to mark them on the contract, then circled and signed them with a black pen. The gas tank was not full, and they marked it with a stamp. The car wasn't very clean when I picked it up. When I returned the car, I made sure it was relatively clean. I told the person who received the car that all the scratches were old and showed him the previous markings. I also said that I take good care of the car, and he said I was a good renter . He told me there were no issues and I could leave. I was still worried about any potential problems, so I took new photos of the car from all angles with the date displayed. It's only been a few days since I returned the car, so I don't know if there will be any issues ?
Italy Q&A
The United States is very large, and every time you go somewhere it's different. This summer, I went to Yellowstone and chose an SUV, but I regretted it because the high center of gravity made it tilt heavily on the mountain roads... and all the roads were paved, so if you don't have a need for a lot of luggage, don't choose an SUV. Last year, I rented a BMW 4 Series to drive around the Grand Canyon area and it felt great. I stayed in Yellowstone for 5 days, 2 days at Old Faithful, 2 days at Canyon, and 1 day at Yellowstone Lake. The itinerary was not tight, so I just played around and drove all the roads in Yellowstone. Accommodation in Yellowstone is expensive, and the itinerary was not optimized, but the gas prices were cheaper than in the Bay Area. As for cash and credit cards, to be honest, I haven't used much cash in recent years. I only keep cash for tips. Throughout the trip, I only used cash once at a strange restaurant in Salt Lake City for one night, and also used cash to send postcards at the Yellowstone post office. Everything else was done with credit cards, including self-service gas and meals. It was surprising to find out at a gas station in Carson City that they explicitly did not accept VISA credit cards and had to use a MasterCard. I remembered trying credit cards at gas stations in Utah and San Diego last year, and this year's experience was really different, as many gas stations have upgraded ?
United States Q&A