Now looking at the contract, I'm not sure if I was overcharged. I remember that when I rented a Volvo V60 in Sweden for 24 days, the extra fee for an additional driver was 40 euros ? Spain Q&A
Guys, I'm picking up the car around 10:30. When I get there, I'll show him my ID and the pickup slip, and then he'll give me a contract. I'll just sign it and pay with my card, right ? Turkey Q&A
When signing a car rental contract, what is the prepayment for a fuel tank? Can the money pre-paid for full tank be refunded if the car is returned with a full tank? Please explain ? France Q&A
When I rent a car, I forgot to ask for the pre-authorization slip. They only gave me that contract. Is that related? I rent from Europe. Thank you so much ? United Kingdom Q&A
Do I need to pay extra if I return the car late?If I return the car at 11 o'clock according to the rental contract, but it should be returned at 10 o'clock ? Malaysia Q&A
One more question, after I returned the car directly to the staff in the parking lot and left after he checked it and said it was ok, I didn't go to the first floor service desk to return the rental contract. Did I leave too early ? United States Q&A
When I picked up the car at Alamo in Toronto, I felt that the car was too big and temporarily asked the staff to change to a smaller model. I didn't sign a new contract either. Will there be any problems with this ? Canada Q&A
No, it's near King's Cross Station. Self-service return is where you leave the contract in the car and the key at a designated point on the wall, and it will go down automatically when you turn it. There was no one checking the car at the time ? United Kingdom Q&A
Also when I picked up the car at the railway station, the car was very dirty on the outside, and there were many scratches, as well as a dent. When I asked the staff, they told me to tick the type of vehicle problem myself in the place below the contract. Is it useful to tick the problem myself like this ? Spain Q&A
But the staff at Hertz clearly told me that I didn't need to return the car with a full tank of gas, and there was no mention of returning the car with a full tank of gas in the contract. So is this rule of returning the car with a full tank of gas an unwritten convention for car rental companies to save money ? Austria Q&A
Could it be a communication issue? When we picked up the car at Heathrow, they also said we didn't have comprehensive insurance and tire insurance. We showed them the contract for comprehensive insurance purchased in China, so they didn't try to sell us anything, and they even upgraded the car for us, giving us a diesel car. We specifically asked if there were any additional fees, confirmed that there were none, and then picked up the car and left ? United Kingdom Q&A
Friends, have any of you rented a car from Avis in Italy? I rented a car in Florence and bought full insurance. Just 1 kilometer after driving off, I smelled something burning, and Avis gave me a new contract and a new car. Today I found out that they charged me 1445 euros for the previous car, even though I had full insurance. Has anyone else experienced this situation ? Italy Q&A
Thank you for answering. But in any case, he should have explained and reminded me. The salesman didn't mention a single word about insurance from beginning to end, and the signature on the iPad was also completely unclear. The content of the contract was not shown to me in advance, and I was only asked to sign. I thought it was a normal pick-up. I think it's intentional ? United States Q&A
Just now the platform called me, saying that when there are illegal things happening, the local car dealer and the platform will bear the responsibility. However, I said that such an important thing cannot be answered orally, why not write it into the contract and publicize it to all car rental users in written form. They said they will submit it to the upper level. Well, don't forget to ask the platform for the written promise from the local car dealer ? France Q&A
We were told when returning the car that it was in perfect condition and we could leave without worry. A few days later, the invoice arrived and we were charged an additional 1100 euros for damage. 1100 is the minimum amount charged in the car rental company's contract. We rented from Enterprise Berlin Zoo and returned it at Frankfurt Main Station. Have you ever encountered such a situation ? Germany Q&A