Also when I picked up the car at the railway station, the car was very dirty on the outside, and there were many scratches, as well as a dent. When I asked the staff, they told me to tick the type of vehicle problem myself in the place below the contract. Is it useful to tick the problem myself like this ?

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18*********@163.com

Trucks usually operate this way without any problems. But it's best to take photos as evidence.