But the staff at Hertz clearly told me that I didn't need to return the car with a full tank of gas, and there was no mention of returning the car with a full tank of gas in the contract. So is this rule of returning the car with a full tank of gas an unwritten convention for car rental companies to save money ?
3 Answers
Some car rental companies require that the car be returned with a full tank of gas. If the tank is not full, they will charge you for a full tank of gas.
Car rental fees do not include fuel costs, so it is basic logic and common sense to return the car with a full tank if you pick it up with a full tank. If you do not refuel the car when returning it, the car dealership can charge you for the missing fuel amount and deduct it from your credit card.
His meaning is that if you come back with no oil, it's okay, but he didn't tell you that the fuel fee would be deducted from your credit card.