Hello fellow car owners, I wonder if any of you have encountered being charged by the car dealership? (Main reason: The other party was fully responsible for the accident, and they had full coverage insurance while we only had basic insurance. When we returned the car, the dealership said the other party would compensate us. Six months later, we received a notification saying that they were investigating whether there were any damages to the car that were not caused by a third party, and then they charged over 10,000 yuan to our credit card. How should we handle this?) ? Switzerland Q&A
Friendly reminder to future car renters, be sure to inspect and take multiple photos when picking up the car. When I picked up the car, I found a damage (scratched wheel hub) that was not listed on the rental agreement. I asked them to confirm, and it turned out there were actually more damages, but they didn't care about the smaller ones. However, when I returned the car yesterday, they found another scratched wheel hub on a different tire, but I completely don't remember that tire being scratched. The key is that we took photos of all the other tires when picking up the car, except for that one which we missed... And the lighting was very dim when we picked up the car, so I really don't remember if we looked closely at that one ? Switzerland Q&A
Is it better to buy comprehensive car insurance when picking up the car ? Switzerland Q&A
Thanks . Just wondering if carsickness is common on mountain roads in Switzerland ? Switzerland Q&A
Is this car easy to use ? Switzerland Q&A
I picked up the car at Zurich airport, drove all the way to Lucerne, Berne, and Geneva, and then went to Milan. I found that I had to pass through France along the way, but when I booked the car, I only specified that I was going to Italy. Is it okay to add France at the pick-up location without mentioning it at the time of booking ? Switzerland Q&A
How long does it usually take to return the car ? Switzerland Q&A
Do the car rental companies at Zurich Airport not check the car ? Switzerland Q&A
What is a vehicle information card and where should it be placed ? Switzerland Q&A
Staff member knocked your car over ? Switzerland Q&A
We have two grown-ups and one child. How is the space in this car ? Switzerland Q&A
Do vehicles need to apply for snow tires? How to apply ? Switzerland Q&A
Excuse me, can I get the car if I arrive half an hour earlier ? Switzerland Q&A
Me too, picking up the car from Herz in Zurich. May I communicate in English ? Switzerland Q&A
Excuse me, do I need to print out the pick-up slip or show it on the app ? Switzerland Q&A