Me too, I'm troubled by this problem... I received two deductions of 61 euros. The customer service said that was just the handling fee of the car rental company, not the law itself. Then I moved and they didn't give me the address change. If I don't receive the letter, I don't know what to do.. ? Italy Q&A
Dear friends, I would like to ask, when I picked up the car in Barcelona, the rental company charged me 59 euros and I'm not sure what it is for. I have purchased full insurance. Can you please tell me what the charge on the receipt is for? Is it for fuel? (Isn't fuel usually charged for a full tank and returned with a full tank?) ? Spain Q&A
Okay, thank you. I see that the necessary materials for picking up the car require providing proof of address, and the address must be consistent with the driver's license. My address is different from my driver's license. Which car rental companies don't require proof of address ? Czech Republic Q&A
When I picked up the car, I swiped my credit card, and then I had already driven away. The staff from Budget car rental company called me asking for my credit card number. Should I give it to them? If I give them my credit card number, it is very likely to be stolen. Does anyone know? Please help me ? Turkey Q&A
Hi everyone, if there are very slight scratches on the vehicle when picking it up, such as those made by cats and dogs, do I need to ask the rental company to change the car? If not, will I be charged when returning it? Because I saw some fines online, I'm a little worried ? Canada Q&A
Can someone who has been to Iceland tell me if the Wi-Fi signal is good when rented? Can Google Maps detect real-time location, or is it best to rent an English navigation system when picking up the car ? Iceland Q&A
One question, which car rental company is better in Tuscany? The Europcar I booked in Florence yesterday was told that the branch had no cars, and the order was cancelled and rebooked ? Italy Q&A
Car rental in Germany scratched and only chipped paint. I was charged 850 euros, saying pre-authorized and the actual repair cost will be deducted later. After returning to my home country, I received the repair bill, and 850 euros were used up, feeling like the car had undergone a major overhaul. I wonder if anyone has encountered such a thing ? Germany Q&A
I want to go to the East of Canada to appreciate maple leaves at the end of October and the beginning of November. I plan to pick up the car in Toronto, return the car in Quebec or Montreal, and then fly back home. Do you know if there are any car rental return points in Quebec or Montreal? Thank you ? Canada Q&A
Is there a direct debit for the deposit when renting a car from Enterprise at Frankfurt Airport, instead of a pre-authorization? How long does it take to get the refund after returning the car? I was charged 120 euros ? Germany Q&A
This year, the car rental company directly charged 55 pounds to my credit card, not knowing what fees it was. But I haven't returned the car yet! Have you all encountered such a situation? Do I have a violation ? United Kingdom Q&A
I'd like to ask if the international driving permit rented from Rent Rent is enough for Road trip in Germany? Do I need any other proof? ? Germany Q&A
If you return the car without refueling, will the car rental company deduct money? I'm afraid I can't find a gas station before returning the car, but I have to return it on time, otherwise I have to pay for the rental days again.. ? United Kingdom Q&A
Do I need to rent a child seat for my 4-year-old child when driving rental car for Road trip? I would like to ask:1. I have a 4-year-old child. Our family of three will rent a car and travel to Thailand. I don't know if I need to rent a child seat.Thank you ? Thailand Q&A
I reserved a car from Europcar at Zurich Airport, but my plane is not arriving until 00:00. Will the Europcar branch still be open at that time? Normally it will arrive at 00:00, but if there is another flight delay, it is hard to say.. ? Switzerland Q&A