Cancel order, Norway Road trip Q&A

It used to be smooth to pick up the car in advance no matter where, but this time at Hertz at Oslo Airport, I arrived more than an hour in advance and was told that the car had not arrived and I couldn't pick it up early. They asked me to pay extra to change the car or wait for an hour to complete the procedures. I ended up waiting for an hour. Ten days later, I had to go to Iceland and arrived three hours in advance. I was afraid of encountering the same situation, so I wanted the customer service and the car rental company to communicate the situation. The customer service asked me to cancel the order and place a new one, but I had to email the car rental company to explain the situation. However, I did not receive a reply from the car rental company in Iceland. Fortunately, picking up the car in advance in Iceland was not a problem, and I was upgraded to an SUV with 4-wheel drive for free. So, I have a good impression of Iceland this time, but a very bad impression of Hertz at Oslo Airport. They not only make things difficult and charge for miscellaneous items, but they have already charged me three times ? Norway Q&A

2 Answers pick upcar rental agencypick up the car in advanceupgradeprocedure

Do you have a rental order ? Norway Q&A

1 Answer orderrent a car

Thank you. Was the deposit range on the order also 300-5000 USD or 15,000 crowns ? Norway Q&A

1 Answer depositorderusd

Excuse me, where is the delivery order? Where can it be printed ? Norway Q&A

2 Answers delivery notepick up the car

"Norwegian Air's order says one carry-on bag, can I also carry a backpack in addition to the suitcase?" ? Norway Q&A

3 Answers luggageordernorwegiansuitcase

Sorry, I have one more question. If the weather is bad on the day of the reservation, can I cancel or change the reservation ? Norway Q&A

1 Answer cancelweather

Do you mean if Road trip is written on the itinerary, a rental order should be presented ? Norway Q&A

3 Answers orderitineraryrent a carroad trip

Do I need to provide a copy of my driver's license and a rental car order when applying for a Norwegian visa ? Norway Q&A

2 Answers driver's licenseordervisanorwegianrent a car

Just received the car rental bill. All fees are subject to a surcharge of 25% tax? This was not mentioned in the order. Do you know about it ? Norway Q&A

3 Answers billordercostrent a car

But it's said on the Internet that when writing a trip itinerary for Road trip, a rental car order is required ? Norway Q&A

4 Answers road triporderitineraryrent a car

The main driver of my rental car order is my husband, but he doesn't have an overseas credit card. Can I use my card to pay when picking up the car ? Norway Q&A

1 Answer pick up the carcredit cardswipe cardrent a car

I carefully looked at my pick-up order again and I directly purchased the super comprehensive insurance recommended by the system. Do I need to buy any other insurance ? Norway Q&A

1 Answer super comprehensive insurancecomprehensive insurancedelivery notepick up the carfull insurance

I picked up the car at Oslo Airport Europcar. In addition to the order amount, I also need to pay for a package, 60 NOK per person per day. It's not insurance. Do you know what it is ? Norway Q&A

1 Answer pick up the carinsuranceamountorderairport

Excuse me, do you know if my flight reservation on August 12 from Andenes, Norway to Oslo has the gender of the passenger written wrong? I called the airline and they couldn't change the ticket order, they only added a note and changed the passport information. Can I board the plane smoothly ? Norway Q&A

3 Answers bookingphoneorderpassportair ticket