Aggiornamento, Norway Road trip Q&A

It used to be smooth to pick up the car in advance no matter where, but this time at Hertz at Oslo Airport, I arrived more than an hour in advance and was told that the car had not arrived and I couldn't pick it up early. They asked me to pay extra to change the car or wait for an hour to complete the procedures. I ended up waiting for an hour. Ten days later, I had to go to Iceland and arrived three hours in advance. I was afraid of encountering the same situation, so I wanted the customer service and the car rental company to communicate the situation. The customer service asked me to cancel the order and place a new one, but I had to email the car rental company to explain the situation. However, I did not receive a reply from the car rental company in Iceland. Fortunately, picking up the car in advance in Iceland was not a problem, and I was upgraded to an SUV with 4-wheel drive for free. So, I have a good impression of Iceland this time, but a very bad impression of Hertz at Oslo Airport. They not only make things difficult and charge for miscellaneous items, but they have already charged me three times ? Norway Q&A

2 Answers pick upcar rental agencypick up the car in advanceupgradeprocedure

Can I upgrade to automatic transmission at the store when I rent a manual transmission car from Alamo ? Norway Q&A

1 Answer upgrademanual transmissionautomatic transmissionalamocar model

What is the usual amount of pre-authorization deposit? I borrowed a Skoda Octavia. Will I encounter a situation where there is no available car and need to upgrade ? United Kingdom Q&A

2 Answers pre-authorizationdepositupgradeamountskoda octavia

I'm not sure if it's related to the upgrade of the car model now ? Germany Q&A

2 Answers upgradecar model

Excuse me everyone, after picking up the car, I refused to upgrade the car model and buy insurance. Then the staff required me to buy-toll. What is that ? Spain Q&A

1 Answer upgradepick up the carinsurancetollcar model

I ordered the Camry. Will it be upgraded to a Mercedes ? Thailand Q&A

1 Answer upgrademercedes

No car, why no free upgrade of car models ? Germany Q&A

2 Answers upgradecar modelfree

May I ask if it is necessary to upgrade the basic insurance to comprehensive insurance ? Australia Q&A

1 Answer upgradebasic riskfull insurance

If you haven't picked up the car yet, you can cancel it. If you booked with Avis at Rome Fiumicino, hurry up and cancel. They don't have the car model you booked, their service attitude is poor, and they automatically add insurance through 'upgrading the car model' without your consent. When I went to pick up the car on the 10th, I had to wait for at least two hours, at least! They can give you all the annoying things you can think of when renting a car. The most annoying thing is that I booked an Audi A3, but they claimed to upgrade me and gave me a two-door Fiat 500c instead! How can anyone travel with two large suitcases in a two-door car? Before I got the car, they kept saying it's similar to an Audi and definitely enough. After waiting for two hours, I finally got the car. Do I have to return it and wait for another two hours ? Italy Q&A

1 Answer insuranceaudi a3service attitudeupgradeprocedure

Could it be a communication issue? When we picked up the car at Heathrow, they also said we didn't have comprehensive insurance and tire insurance. We showed them the contract for comprehensive insurance purchased in China, so they didn't try to sell us anything, and they even upgraded the car for us, giving us a diesel car. We specifically asked if there were any additional fees, confirmed that there were none, and then picked up the car and left ? United Kingdom Q&A

1 Answer upgradecontractpick up the carfull insuranceoil

Lucky to have such good luck If I go and find the carbine is small, can I upgrade it on the spot by paying extra money ? France Q&A

1 Answer upgrade

Can I upgrade to a different car for more money, brother ? New Zealand Q&A

1 Answer upgrade

It used to be smooth to pick up the car in advance no matter where, but this time at Hertz at Oslo Airport, I arrived more than an hour in advance and was told that the car had not arrived and I couldn't pick it up early. They asked me to pay extra to change the car or wait for an hour to complete the procedures. I ended up waiting for an hour. Ten days later, I had to go to Iceland and arrived three hours in advance. I was afraid of encountering the same situation, so I wanted the customer service and the car rental company to communicate the situation. The customer service asked me to cancel the order and place a new one, but I had to email the car rental company to explain the situation. However, I did not receive a reply from the car rental company in Iceland. Fortunately, picking up the car in advance in Iceland was not a problem, and I was upgraded to an SUV with 4-wheel drive for free. So, I have a good impression of Iceland this time, but a very bad impression of Hertz at Oslo Airport. They not only make things difficult and charge for miscellaneous items, but they have already charged me three times ? Norway Q&A

2 Answers pick upcar rental agencypick up the car in advanceupgradeprocedure

Oh, I didn't think I could upgrade to a good car, as long as it's not worse than the Corolla ? United States Q&A

2 Answers upgrade

Hello, can I temporarily upgrade the car model when picking up the car at the airport ? Turkey Q&A

1 Answer pick upairportupgradecar model

Do you upgrade the car for free if I rent a small car and go to the scene ? Turkey Q&A

4 Answers upgradefree

Yesterday when renting a car at Sixt Heathrow, we originally booked a Skoda Superb Estate. When renting the car, the waiter said the car was too small and tried to upgrade us to a BMW. I refused. The car looked very good and the boot was big enough to fit all four of our suitcases. However, the car showed that the tyre pressure was not enough, so they gave us a Mercedes 220 instead. But the car screen showed that we had to add AdBlue when we drove more than 700 miles. The waiter said we didn't have to worry about it. After we started driving, the screen showed that we had to add oil the next time we refuelled. After driving for an hour, we arrived in Oxford and the car started to lose power. We couldn't even get it to go fast. We could only drive slowly. In this situation, is there something wrong with the car that we need to call for roadside assistance? Have any of you ever experienced this ? United Kingdom Q&A

2 Answers oilupgradego for it!milerescue