I rented a car from ezi in Auckland and bought full insurance. They said if there is any damage, I need to pay up to 3500 first and then claim it in China ? New Zealand Q&A
Do you upload the employment certificate and assets materials of the co-applicant under "Other"? Or under which document ? New Zealand Q&A
Apply for an electronic visa to New Zealand online, fill in the name according to the requirements, and find that the displayed name is opposite to the passport. If this is issued, the name should also be reversed. How do you fill in when you apply? For example, the visa is XU ZHANG, and the passport is ZHANG XU. Or do you need to reverse the order of the name when applying for the visa to keep it consistent with the order of the passport ? New Zealand Q&A
Has anyone been called for an interview for a New Zealand visa? If you are asked to provide additional information and you submit all the required documents, will you be refused? ? New Zealand Q&A
Can we add up the free baggage allowance of 23kg for each person on Air New Zealand? If not, how much is the charge for the excess luggage? A 31-inch suitcase for two people. Thank you ? New Zealand Q&A
The service staff took a lot of pictures when I picked up the car. I thought they were professional, so I didn't take any pictures (besides, I thought that since I had full insurance, there wouldn't be any problems if an accident happened). Today, when I returned the car, a different lady looked at it very carefully and found a little damage to the paint. She didn't compare it to the pictures when I picked up the car. She just emphasized that I didn't need to make any payments, but asked me to sign. I wondered if the insurance company was playing some kind of trick ? New Zealand Q&A
Does anyone know that we have four friends traveling to New Zealand together, submitted visa application on December 25, three people got visa on January 3, and one person has not got visa until today. Our flight is on February 3, and the Spring Festival holiday is from January 24 to 30, with letters sent on January 17 and 20, but there is no news until now. Is there any other way? Urgent! Thank you ? New Zealand Q&A
I added an extra day in Auckland and wanted to rent the car for an extra day. The car rental company quoted me 120 NZD because the extra day was over 24 hours. But I wanted to say that I didn't exceed 24 hours the day before. Then a woman came and said she would give me a discount, but in the end, she said it would cost 600 RMB, which was even more expensive than before. I was so drunk that I didn't even want to rent it anymore. I wonder if you guys have encountered such things and how you handled them ? New Zealand Q&A
So suggest people rent cars with credit cards and make sure your credit cards have rental car insurance. My card has it, so I don't have to buy any collision insurance. After getting home, I just fill out an online claim form, upload all the photos, documents, and credit card records when I rented the car, etc. Two weeks later, I received an email saying the claim was approved, and all the windshield fees that the rental car company deducted from me were returned to me. They asked me how I wanted them to send the money to me ? New Zealand Q&A
Do any of you have experience renting cars from Hertz? I returned the car on the 23rd, but I haven't received an invoice from the rental company yet. What's going on ? Spain Q&A
Will all charges, including tolls and fines, be reflected when the car is returned ? United States Q&A
Oh, so the fee is going to the car rental company? Let them pay it directly and deduct it from my credit card ? United States Q&A
After returning to China, how long will it take to receive the detailed invoice for the rental car? There are some fees that are unclear ? United States Q&A
I have encountered this before. There is a service charge in the bill. However, is a 10% tip still needed in this case? There are various opinions online after checking travel guides ? Austria Q&A
Back, wrong gas, no start, no rental car bill yet, don't know how much the towing fee and repair fee are, do you have anyone who knows more about it ? Australia Q&A
I've been here for more than 10 days, and I was cheated when I refueled yesterday. I don't know how it happened, but the receipt showed only 8.49 euros, while my bank statement showed that I was charged more than 100 euros. I don't know what happened. The gas station is self-service, and there's no one around ? France Q&A
Signed an accident claim form when returning the car rented in Toronto, without any additional charge for the repair fee. The pre-authorization of 200 CAD has also been cancelled. Is this matter settled? Or will the car rental company send an invoice later ? Canada Q&A
¿Alguien ha recibido multas de tráfico en Sicilia, Italia? Recibí una factura de 30.5EUR de una empresa de alquiler de coches pero no vi que se hubiera hecho el cobro. La multa dice que se envió a una dirección en China y no la recibí. ¿Cómo paga esta multa ? Italy Q&A
Hello everyone, I rented a car from Europcar and then someone scratched the car while it was parked. Since I only bought basic insurance, it seems like I have to pay for it now. Europcar sent me a bill for 591 euros. Is there any way to negotiate with Europcar and reduce the loss ? Italy Q&A
Just received the toll bill (TOLL-ATS) of $40.3 from the rental car company. I drove 7000km in the US last month and didn't notice any toll roads. Did any of you encounter tolls ? United States Q&A
Excuse me, how long will it take to receive the fine notice sent by the car rental company after returning the car if there is an infraction? Will it be sent by email or bill to domestic ? Germany Q&A
Can I ask a question? In the Los Angeles and San Francisco areas, do you use Fastrak for highway tolls? Do you rent a transponder for the tolls separately, and then the toll fees are billed separately? And then the rental company sends the bill, right ? United States Q&A
We were told when returning the car that it was in perfect condition and we could leave without worry. A few days later, the invoice arrived and we were charged an additional 1100 euros for damage. 1100 is the minimum amount charged in the car rental company's contract. We rented from Enterprise Berlin Zoo and returned it at Frankfurt Main Station. Have you ever encountered such a situation ? Germany Q&A
Who knows how to pay the toll for the 520 floating bridge in Seattle? We only found out that there was a toll when we drove on the 520 floating bridge yesterday. There are two ways to pay: one is to use the Good to Go electronic toll system, and the other is to mail in a bill and pay a fee. We didn't have the Good to Go system, so we drove through the mail-in toll lane. Now we don't know how to pay? Because it's a rental car ? United States Q&A