It used to be smooth to pick up the car in advance no matter where, but this time at Hertz at Oslo Airport, I arrived more than an hour in advance and was told that the car had not arrived and I couldn't pick it up early. They asked me to pay extra to change the car or wait for an hour to complete the procedures. I ended up waiting for an hour. Ten days later, I had to go to Iceland and arrived three hours in advance. I was afraid of encountering the same situation, so I wanted the customer service and the car rental company to communicate the situation. The customer service asked me to cancel the order and place a new one, but I had to email the car rental company to explain the situation. However, I did not receive a reply from the car rental company in Iceland. Fortunately, picking up the car in advance in Iceland was not a problem, and I was upgraded to an SUV with 4-wheel drive for free. So, I have a good impression of Iceland this time, but a very bad impression of Hertz at Oslo Airport. They not only make things difficult and charge for miscellaneous items, but they have already charged me three times ?
Norway Q&A
I'm still working hard to get back the cost of a tank of gas. On the way back from the South Island to Auckland, I took half a day to go to Muriwai Beach and spent half a day looking for a rental car company near the airport. I found a Corolla for 480 yuan with full insurance. When I picked up the car, the salesperson tried to sell me an additional 27 New Zealand dollars of insurance, but I ignored her. When I looked inside the car, the fuel tank only had enough fuel to run 121 kilometers. I told her about it, and she said it was no problem as long as I returned the car with an empty fuel tank. Since the pickup and return process had gone smoothly before, I didn't think much of it. When I returned the car the next morning, there was still enough fuel in the tank to run for more than 130 kilometers. But as soon as I arrived at the airport, I received information that I had been charged 134.11 New Zealand dollars, and when I asked, it turned out to be for fuel. Can you imagine where the credibility comes from ?
New Zealand Q&A
American West Coast Road Trip for 9 days and 8 nights - seeking recommendations! Happened to book a reasonably priced independent travel group, the travel agency provided air tickets and hotels, which is somewhat restrictive compared to pure independent travel, but it is very attractive to me for the first American car rental experience in terms of price! Time: February 18th to February 26th, Flight: Arrive at 8 am on February 18th, fly in the early morning on February 25th Cities to stay in: 2 nights in Los Angeles, 3 nights in Las Vegas, 2 nights in Los Angeles Hotels: In Los Angeles, all are staying at the Holiday Inn near the airport; staying at the Asandu Metropolitan Hotel in Las Vegas Travel purpose: Experience the fun of Road trip, appreciate the famous natural scenery, experience local cuisine and attractions Requirements: 1. Recommend suitable Road trip routes (I really want to go to the Grand Canyon and Antelope Valley) 2. Required currency ?
United States Q&A