May I ask you a question? We took the expressway from Naples to Rome, which should be A1. We got on from the northern entrance of Naples, and the lane we took did not have a Telepass sign, nor did it have a horizontal bar blocking it. But when we pressed the button to take the card, no card came out. There was a long line of cars behind us, so we had to get on the expressway and go to Rome. As a result, we got a ticket, which should be a fine. The normal expressway fee from Naples to Rome should have been paid at the exit manned by staff. We still have to pay more than 60 euros at another place ourselves, because we don't think we took the wrong lane. So I wrote an email to Telepass's website to appeal, but more than 10 days have passed and we still haven't received a response. The ticket says we must pay within 15 days, otherwise there will be a fine. May I ask if you have encountered a similar situation and what should we do next? Thank you ?
Italy Q&A
Two trips to Italy in two years, passing through Sicily, Dolomites, Tuscany, and some other cities. Personally, I feel that the security in Italy is not a big problem. Tourist attractions are always crowded, which is unavoidable anywhere. Just be mindful of your belongings, keep some loose change in your pocket, and don't expose large amounts of cash. We added a small combination lock to our backpacks for extra security. Thieves also choose their targets, just like in our own country. I've seen many foreigners leaving their bags far away while taking photos, and their belongings were not stolen. There are armed police guarding various attractions in Italy, so I didn't feel unsafe at all ?
Italy Q&A