Can you please tell me when will the refund be processed for the fuel credit card? I have already charged 101 euros but only added around 50 euros. It has been almost two weeks ? Italy Q&A
Have any of you friends encountered Italian tax refunds, only to find that your credit card was charged after returning home ? Italy Q&A
When I returned the car in Rome, the oil level was half a tank. The car rental agency said it was okay, would the cost be deducted from my authorized credit card ? Italy Q&A
Has anyone encountered a situation like this: went to the gas station on Sunday and filled up 38 euros. The credit card was charged 101 euros. The gas pump could not print the receipt and there were no staff members. Don't know what to do. Thank you ? Italy Q&A
The new main driver does not have an embassy-attested translation, only a credit card. The second driver has been certified, and the car is still driven by the second driver. Is this allowed ? Italy Q&A
Can everyone please tell me, when self-service fueling, after selecting the oil gun cabinet position number and inserting the credit card and entering the password, the maximum fueling fee will be displayed, and then 20L of fuel will be added. After fueling, the fueling host will print out the bill. Now the problem is that I have received two fee reminders on my credit card text message, the first one is the maximum fueling fee before, and the second one is the actual fueling fee. So, should the first fee be a pre-authorization ? Italy Q&A
Do I need to prepare two credit cards for picking up the car at the store if I use pre-authorization? I'm just afraid that one credit card won't be enough to pay for it, and then I won't be able to get the car. Will this happen ? Italy Q&A
Can I ask, I received an email from Hertz saying I had a violation, in August, speeding on the way back to Milan, the credit card was charged a 31 euro handling fee, what should I do afterwards, how to pay the fine, thank you ? Italy Q&A
Folks, I have a question. Has anyone had their refund processed, but then their credit card was charged again? This suggests that the refund company did not receive the corresponding documents, but I am sure that I processed them at the airport and each item was verified. Do you know where to file a complaint about Aut Planet ? Italy Q&A
Does anyone get charged for parking in Venice? We rented from Hertz, and our credit card was charged an additional 50 euros. The car was full of oil when we returned it and there were no collisions or malfunctions, so we're not sure if this 50 euros is for parking ? Italy Q&A
Can anyone please tell me why, when buying tickets on the Tiětì website without logging in, you are always asked to enter an ID and password after scrolling all the way down? This doesn't seem to be the place to enter a credit card number ? Italy Q&A
Avis returned the car at night, not overdue, the car was in good condition, and returned with a full tank of gas. The next day, I was fined over 200 euros, and on the fourth day, I was fined over 20 euros. I only paid a deposit of 180 euros, and I feel like the car rental company can just charge my credit card as they please. Has anyone else experienced this ? Italy Q&A
Not just look at consumption or not, but look at whether the final consumption is recorded. Pre-authorization and recording are different. Pre-authorization is to temporarily deduct part of the amount and may return it to you. Actual recording is to clearly consume. It is best to call the credit card customer service to inquire about which pre-authorizations are still available now and whether the problem amount has been recorded ? Italy Q&A
The first toll booth after leaving Malpensa airport heading towards Verona. After inserting the credit card, it was spit out after a while but the arm did not rise. The second time it was inserted and waited for a long time but nothing happened and the card was ejected. At this time, the "recipt request" button was pressed, waited for a while and the receipt came out, and the arm also rose. I don't know what's going on. Does this receipt indicate that we have successfully paid ? Italy Q&A
Has anyone been asked to provide two credit cards ? Italy Q&A