I rented a Hertz car in Albany and there is an Ezpass on the front windshield. Does it work automatically? Will the fees be directly charged to the credit card used for renting the car? I forgot to ask when picking up the car. Can anyone help answer this? Urgently waiting online, thank you ? United States Q&A
I bought comprehensive insurance. I'm wondering if Hertz bought their own insurance for me again over there, but I told them at the time that I didn't want any insurance. There is just an amount in the insurance column on my rental agreement, I wonder if everyone's insurance amount on their rental agreement is 0 ? Canada Q&A
Many people said that they were not familiar with the route when returning the car at the Hertz store in Toronto Pearson Airport, and finally had to call the store employee to get in the car to drive back to the store. Is there any way? How to set the navigation ? Canada Q&A
What is the general amount of pre-authorisation for Fox car rental from Hertz in Munich for a period of 14 days? Is it mandatory to use a pure Visa or Mastercard? Is it necessary to keep the reflective vest in a visible place at the back of the car? Thank you ? Germany Q&A
Yesterday we picked up a car from Hertz at Manchester Airport. We carefully inspected the car at the time, but today we noticed a small chip in the paint on the trunk lid. We are sure we didn't cause this damage. What should we do? Will they charge us for this when we return the car ? United Kingdom Q&A
Can someone who has had their credit card unfrozen after renting a car tell me how long it usually takes for the car rental company to unfreeze the card? I've been waiting for almost three months now and the customer service just tells me to be patient [wink]. I rented a car from Hertz. Thank you [rose] ? Australia Q&A
I can tell you which gas station I went to, and I filled up with cash, so there's no record of a credit card transaction. If Hertz wanted to, they could check the surveillance cameras at the time and license plate I provided to clear my name, but I doubt they have the time to look into this. Surveillance cameras at gas stations aren't something you can just go and check. Alas.. ? United States Q&A
Can anyone tell me how to pick up the car I booked from Hertz at Heathrow Terminal 4? Do I need to go to the car rental counter at Terminal 4 to pick up the car or go to the store on the north side of the airport? If I need to take the shuttle bus, where can I take it? Does anyone know the process and can you please explain it to me ? United Kingdom Q&A
By the way, when I picked up the car from Thifty/Hertz in Santorini, I swiped 500 euros. I originally thought it was a pre-authorisation deposit, but later found that the bank recorded it as the amount of consumption. Is this normal? Will a refund be made when the car is changed later ? Greece Q&A
But the staff at Hertz clearly told me that I didn't need to return the car with a full tank of gas, and there was no mention of returning the car with a full tank of gas in the contract. So is this rule of returning the car with a full tank of gas an unwritten convention for car rental companies to save money ? Austria Q&A
Hertz Car Rental, prepaid $200 deposit, how long does it usually take to refund to the card? It was refunded in a few minutes in LV, but it was borrowed in San Francisco and returned in Los Angeles, and it has not been refunded so far, it has been 3 days ? United States Q&A