Can anyone tell me how to pick up the car I booked from Hertz at Heathrow Terminal 4? Do I need to go to the car rental counter at Terminal 4 to pick up the car or go to the store on the north side of the airport? If I need to take the shuttle bus, where can I take it? Does anyone know the process and can you please explain it to me ?

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Exiting T4 gate is the road, a few meters to the right is the Herzt free bus stop, where a free shuttle bus will take you to the pick-up point. To Herzt, pick up the car in the lobby with your passport.

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