The first time I inserted the card, it immediately deducted 80 euros. We didn't understand how to choose which fuel dispenser to use, so the service stopped and we didn't refuel. The second time I inserted the card, it deducted 80 euros again because the fuel pump was too short and stopped automatically after too long. Finally, we managed to refuel on the third try, but it still deducted 80 euros even though the actual amount of fuel was only 23 euros ? Germany Q&A
When refueling self-service, is the operation of the fuel dispenser the same as that at home ? Germany Q&A
Do you have to return the car with full tank in Germany ? Germany Q&A
Well, how do you know which model of gasoline to choose for your car ? Germany Q&A
What I don't understand is that why does the maximum refueling price cost so much? 261 euros. I picked up the car in Germany and pre-ordered a tank of gas, which means I can return the car with an empty tank, which is only 47 euros ? Germany Q&A
Can anyone tell me where is the nearest car wash and gas station to Munich Airport? Thank you ? Germany Q&A
Is diesel cheaper? I didn't see the fuel type when renting the car ? Germany Q&A
Is it like charging with a credit card directly and then being deducted ? Germany Q&A
Rented a car from Herz at Munich airport. When picking up the car, there was a fuel assistance fee of 102 euros, and a total of 300 euros were paid. (29 yuan for border crossing fee, 110 yuan for upgrade fee, and the rest is the 102 euro fuel assistance fee and tax.) The note at the end is accept, which means I have accepted it. When picking up the car, I had objections to this fee. The staff told me that this is a deposit nature, and it will be refunded if the car is clean and full of oil. But I wonder if this fee can be refunded when the car is full of oil and returned tomorrow. It feels like a trap ? Germany Q&A
Hello everyone. I would like to ask, when I self-pump gas in Switzerland on August 8th, they charged me a guarantee deposit of 150 Swiss francs ? Germany Q&A
I have a question. When we picked up the car, we charged more than 50. I didn't understand what this money was for. Was it a deposit for the last box of oil, or did it mean that we didn't have to return the full amount we borrowed? Have any of you encountered this situation ? Germany Q&A
Can I ask you all a question? I will drive about 1800 kilometers in southern Germany. Should I choose a Mercedes-Benz GLA or is there a better option ? Germany Q&A
Q: Is the rental contract for renting a car to return the car with a full tank of fuel? If there is no time to refuel, how is the fuel charge calculated ? Germany Q&A
Whether to fill up the gas tank when returning the car depends on the terms and conditions. Eroucar's new service does not require customers to deliberately refuel, as they will refuel without charging a processing fee and deduct the cost from the prepaid amount. I returned the car with a full tank, and the staff inspected the car on the spot and confirmed the signature on the mobile app. About a week later, I received a refund of 300 euros from the prepaid amount. On the other hand, another car rental company, Hertz, charges a pre-authorization of 75 euros and deducts the cost if the gas tank is not full, so the staff advised us to use up the gas as much as possible. Of course, we returned the car with a full tank, but the prepaid amount has not been refunded yet ? Germany Q&A
I would like to ask everyone, in Germany it's called super 95 gasoline, but in Switzerland there is no gasoline with the same name. What should I use instead ? Germany Q&A