Rented a car from Herz at Munich airport. When picking up the car, there was a fuel assistance fee of 102 euros, and a total of 300 euros were paid. (29 yuan for border crossing fee, 110 yuan for upgrade fee, and the rest is the 102 euro fuel assistance fee and tax.) The note at the end is accept, which means I have accepted it. When picking up the car, I had objections to this fee. The staff told me that this is a deposit nature, and it will be refunded if the car is clean and full of oil. But I wonder if this fee can be refunded when the car is full of oil and returned tomorrow. It feels like a trap ? Germany Q&A
Why did I pay a deposit of 500 euros at Sixt in Munich? And today when I returned the car in Stuttgart, no one checked it at all. I parked the car in the garage and then went upstairs. The staff member didn't look at anything and just took the key from me and said OK. Will there be any problems? I'm nervous ? Germany Q&A
Is the vehicle deposit a real deduction or just a pre-authorization deduction ? Germany Q&A
How much is the deposit for Europcar and how much does it cost to add an additional driver ? Germany Q&A
I'd like to ask, when renting a car in Germany, does the prepaid amount include the car rental fee and the deposit ? Germany Q&A
I have a question. When we picked up the car, we charged more than 50. I didn't understand what this money was for. Was it a deposit for the last box of oil, or did it mean that we didn't have to return the full amount we borrowed? Have any of you encountered this situation ? Germany Q&A
I was charged 200 euros for the exposure deposit and 800 euros for the car deposit when I rented a car on September 8th. When I returned the car on October 11th, they said they would refund 800 euros on October 14th and 200 euros on October 18th, but I haven't received any money yet. My heart has been beating fast. I didn't receive any deposit when I rented a car in the UK last year. Why did Frankfurt charge so much deposit? I'm upset ? Germany Q&A
May I ask everyone, my car rental fees have increased a lot. Do you charge a lot of deposit ? Germany Q&A
I like to ask the car rental company to return the remaining money to me. I have already returned the car today ? Germany Q&A
Do I need to pay the rent separately when I return the car, or will it be deducted from the deposit authorized in advance ? Germany Q&A
Excuse me, how much is the credit card deposit for renting a Passat station wagon in Germany ? Germany Q&A
When will the deposit be refunded after the order is cancelled ? Germany Q&A
Can anyone tell me how many days it takes to get the passport after submitting the materials for a German visa ? Germany Q&A
Whether to fill up the gas tank when returning the car depends on the terms and conditions. Eroucar's new service does not require customers to deliberately refuel, as they will refuel without charging a processing fee and deduct the cost from the prepaid amount. I returned the car with a full tank, and the staff inspected the car on the spot and confirmed the signature on the mobile app. About a week later, I received a refund of 300 euros from the prepaid amount. On the other hand, another car rental company, Hertz, charges a pre-authorization of 75 euros and deducts the cost if the gas tank is not full, so the staff advised us to use up the gas as much as possible. Of course, we returned the car with a full tank, but the prepaid amount has not been refunded yet ? Germany Q&A