I was charged 200 euros for the exposure deposit and 800 euros for the car deposit when I rented a car on September 8th. When I returned the car on October 11th, they said they would refund 800 euros on October 14th and 200 euros on October 18th, but I haven't received any money yet. My heart has been beating fast. I didn't receive any deposit when I rented a car in the UK last year. Why did Frankfurt charge so much deposit? I'm upset ?

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Did you rent a car from Caro? I also charged a lot of money at that time. It's not the consumption money, but the frozen amount. After about three weeks, the amount was unfrozen.

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