Does anyone know how much I need to pay for a small dent on the front license plate of a German rental car, which is not serious ? Germany Q&A
Is it all highways when you exit from Frankfurt Airport? I'm so nervous just thinking about getting in the car and driving at 150 km/h without being familiar with it ? Germany Q&A
Do you have to go to the bank to pay the tickets in Germany and Austria yourself? I returned the car, and they asked me to go to the bank ? Germany Q&A
I am leaving Berlin on January 23rd and returning the car in Stuttgart on the 28th. Do you have any friends who are traveling together? I am looking forward to running into you ? Germany Q&A
Is there a package to choose from? When renting a car in the United States, there is a package that pays 33 US dollars and returns the car with an empty fuel tank, which is very convenient. Are there any cheap packages to buy in advance in Germany ? Germany Q&A
Where is the parking lot of Europcar at Terminal 1 of Frankfurt Airport? Is it an underground garage? How do I get there? What signs should I look for? Thank you ? Germany Q&A
Do you take a card when entering the underground parking lot in Germany? Do you need to pay first and then swipe the card when you leave ? Germany Q&A
Is the car rented in Germany equipped with navigation? Because I am not familiar with the road conditions in Germany, I would like to rent a car with navigation. Are there any car models like this available ? Germany Q&A
Then they gave me a piece of paper and a parking card, and I went to get the car myself. No one was in charge. When I got there, I found scratches on the back of the car. After taking a picture, I caught a passing staff member and told him about the situation. He then took a picture and registered it on his phone, and asked me to sign. I wonder how it will be when I return the car? Overall, the process of getting the car is not complicated, but the experience is not good ? Germany Q&A
I was charged 200 euros for the exposure deposit and 800 euros for the car deposit when I rented a car on September 8th. When I returned the car on October 11th, they said they would refund 800 euros on October 14th and 200 euros on October 18th, but I haven't received any money yet. My heart has been beating fast. I didn't receive any deposit when I rented a car in the UK last year. Why did Frankfurt charge so much deposit? I'm upset ? Germany Q&A
Whether to fill up the gas tank when returning the car depends on the terms and conditions. Eroucar's new service does not require customers to deliberately refuel, as they will refuel without charging a processing fee and deduct the cost from the prepaid amount. I returned the car with a full tank, and the staff inspected the car on the spot and confirmed the signature on the mobile app. About a week later, I received a refund of 300 euros from the prepaid amount. On the other hand, another car rental company, Hertz, charges a pre-authorization of 75 euros and deducts the cost if the gas tank is not full, so the staff advised us to use up the gas as much as possible. Of course, we returned the car with a full tank, but the prepaid amount has not been refunded yet ? Germany Q&A
hello-everyone, I have a question. If I rent a car in Germany and do not mention crossing the border into Switzerland, but later decide to do so, what will happen? Do I need to report it to the car rental company again ? Germany Q&A
Nuremberg Thrift ordered a Mercedes-Benz E-Class or equivalent. Can we get a Mercedes-Benz E-Class? What other cars are in the same group? Have any brothers rented it before ? Germany Q&A
Can I ask you all what kind of car do people usually rent in Germany? I felt that the manual car was not powerful enough when I drove from Salzburg to King Lake today. I wonder if it will be very difficult to drive on the German highway ? Germany Q&A
Original plan was to return the car in Nuremberg, but now we would like to return it in Berlin. How can we handle this? Is there anyone in the group who knows? Thank you ? Germany Q&A