Whether to fill up the gas tank when returning the car depends on the terms and conditions. Eroucar's new service does not require customers to deliberately refuel, as they will refuel without charging a processing fee and deduct the cost from the prepaid amount. I returned the car with a full tank, and the staff inspected the car on the spot and confirmed the signature on the mobile app. About a week later, I received a refund of 300 euros from the prepaid amount. On the other hand, another car rental company, Hertz, charges a pre-authorization of 75 euros and deducts the cost if the gas tank is not full, so the staff advised us to use up the gas as much as possible. Of course, we returned the car with a full tank, but the prepaid amount has not been refunded yet ? Germany Q&A
Hello, when can the prepayment be refunded after the car rental company charges it ? Germany Q&A
Did anyone check the car when I returned it at Munich main station today? I just handed in the key and paid the deposit. Did everyone do it like this ? Germany Q&A
I paid 18,000 crowns in advance for fuel, but actually used only 6,900 crowns. What's going on here ? Iceland Q&A
This morning I received a text message indicating that the deduction was a deposit, and the amount was the same as the room fee I had booked. However, on Bo0King, it was notified that the credit card could not be used and needed to be updated. Do you know what's going on? Thank you ? Iceland Q&A
Excuse me, senior, is it true that every time you refuel in New Zealand, you will be charged once from the prepayment? I refueled twice today at different gas stations, once deducting me 150 preauthorized, and once deducting me 200. Is this normal ? New Zealand Q&A
Can you tell me how much deposit the car rental company usually charges us? I saw on the pick-up slip that it was written as 170 NZD, and I've also heard that it can be as much as 3000 NZD ? New Zealand Q&A
Have any of you encountered Hertz charging unreasonable advance payments after returning the car? ? Australia Q&A
This is a down payment. Please call the bank to check if it's a consumption ? Canada Q&A
Car deposit is usually deducted from the advance payment. The message received in Croatia is the amount consumed. Has anyone encountered this ? Croatia Q&A
Can you please tell me if the prepayment of nearly 500 Swiss francs on the rental contract is a deposit ? Switzerland Q&A
Have you booked a hotel on booking? Booked two nights, no advance payment, no credit card guarantee, showing payment in full upon arrival, is this reliable? Will it tell me upon arrival that there is no room or the price is different from the booking ? Thailand Q&A
What's the deal with the 150 euro pre-authorization on my French gas station credit card ? France Q&A
Excuse me, is the fuel charge for a Swiss credit card prepaid ? Switzerland Q&A
I rented a car from Avis and they charged me 58 euros on the spot as a deposit. When can I get a refund? Can I still get a refund? Do you know anyone who knows ? Spain Q&A
Does anyone know if buget is charged directly from the credit card or if it's not a prepayment ? Turkey Q&A