Our flight is in Terminal 2. Is it far to drive there? Or should we leave the luggage at Terminal 2 first and then return the car, which is more convenient ? Germany Q&A
I returned the car at Charles de Gaulle Airport in France. Do I need to bring French official documents ? Germany Q&A
I will start renting a car from Munich and return it in Amsterdam. After returning the car, I will stay in Amsterdam for 3 days before coming back. Now I am hesitating about where to return the car in Amsterdam. Is it convenient to return the car at the central train station? Is the road condition very complicated? Or should I just go to the airport to return the car and stay near the airport? Please give me some advice ? Germany Q&A
Hello, I filled up at an unmanned gas station (Frankfurt Airport drop-off point). I input 100 euros but was only charged 46 euros. The credit card notification showed a consumption of 100 euros, so will the 54 euros be refunded ? Germany Q&A
Just want to ask, after we return the car at Munich airport, do they have a shuttle to take us to the departure hall ? Germany Q&A
Excuse me, can I just drive to the "Car Rental Return" location when returning the car ? Germany Q&A
Do you need to pay parking fees when returning the car at Frankfurt Airport ? Germany Q&A
Hi, do I need to wash the car before returning it in Germany? I have been driving in the rain for several days. Also, are there automatic car washes at gas stations ? Germany Q&A
Excuse me, if I return the car late for half a day, will it be counted as one day or half a day ? Germany Q&A
May I ask: where should the car be parked tomorrow when returning it at Munich Central Station, Hertz Company ? Germany Q&A
Rented a car from Herz at Munich airport. When picking up the car, there was a fuel assistance fee of 102 euros, and a total of 300 euros were paid. (29 yuan for border crossing fee, 110 yuan for upgrade fee, and the rest is the 102 euro fuel assistance fee and tax.) The note at the end is accept, which means I have accepted it. When picking up the car, I had objections to this fee. The staff told me that this is a deposit nature, and it will be refunded if the car is clean and full of oil. But I wonder if this fee can be refunded when the car is full of oil and returned tomorrow. It feels like a trap ? Germany Q&A
Can experienced circle friends tell me: I rented a car from Europecar, picked it up at Munich train station and returned it at Frankfurt Airport. I wonder if the time for returning the car is completely inflexible? Will I be charged an extra day's car rental fee as long as I'm late, even by half an hour ? Germany Q&A
Then they gave me a piece of paper and a parking card, and I went to get the car myself. No one was in charge. When I got there, I found scratches on the back of the car. After taking a picture, I caught a passing staff member and told him about the situation. He then took a picture and registered it on his phone, and asked me to sign. I wonder how it will be when I return the car? Overall, the process of getting the car is not complicated, but the experience is not good ? Germany Q&A
Whether to fill up the gas tank when returning the car depends on the terms and conditions. Eroucar's new service does not require customers to deliberately refuel, as they will refuel without charging a processing fee and deduct the cost from the prepaid amount. I returned the car with a full tank, and the staff inspected the car on the spot and confirmed the signature on the mobile app. About a week later, I received a refund of 300 euros from the prepaid amount. On the other hand, another car rental company, Hertz, charges a pre-authorization of 75 euros and deducts the cost if the gas tank is not full, so the staff advised us to use up the gas as much as possible. Of course, we returned the car with a full tank, but the prepaid amount has not been refunded yet ? Germany Q&A
Can we return the car at Terminal 1 in Frankfurt airport? I forgot ? Germany Q&A