損傷, Germany Road trip Q&A

We were told when returning the car that it was in perfect condition and we could leave without worry. A few days later, the invoice arrived and we were charged an additional 1100 euros for damage. 1100 is the minimum amount charged in the car rental company's contract. We rented from Enterprise Berlin Zoo and returned it at Frankfurt Main Station. Have you ever encountered such a situation ? Germany Q&A

2 Answers car rental agencyreturn the carcontractinvoicedamage

Is this scratch a problem? ? Germany Q&A

2 Answers

Scratched the car while reversing, what should I do ? Germany Q&A

3 Answers scratch

I would like to ask if I have bought Super Comprehensive Insurance, do I still need to buy insurance from the garage when going from Germany to the Netherlands ? Germany Q&A

4 Answers car rental agencysuper comprehensive insurancecomprehensive insurancefull insuranceinsurance

When I returned the car, they said there was damage to the body, but I bought comprehensive insurance for the rental car, so there was insurance compensation, right ? Germany Q&A

1 Answer return the carfull insurancecompensationinsurancerent a car

Hello everyone, how should I deal with the scratched door handle ? Germany Q&A

2 Answers scratch

Folks, what should I do if I scratch a car while renting a car in Germany ? Germany Q&A

2 Answers germanyscratchrent a car

Please, do you need to inform the car rental company if you scratch the wall and leave a mark? @Qingdao Sea Breeze ? Germany Q&A

1 Answer scratchcar rental companyrent a car

In many cases, if you get scratched by a rock or a tree trunk at a scenic spot, would you call the police? Don't you have nothing better to do ? Germany Q&A

1 Answer policeattractions

If bought comprehensive insurance domestically, how long does it take for claims to be settled? Additionally, do minor scratches that do not affect usage require a report to be filed ? Germany Q&A

1 Answer full insuranceclaim settlementscratch

Our car was parked in the parking lot overnight, and the rearview mirror was scraped the next day, but the perpetrator could not be found. How should we handle it? Do we need to report to the police ? Germany Q&A

2 Answers call the policeparking lotparking

Some people are willing to save tens of yuan a day, carefully checking scratches when picking up and returning the car, and paying first and then claiming compensation when an accident occurs. Some people are willing to spend money to save trouble, leaving the keys and walking away after returning the car. It's just a matter of personal habit ? Germany Q&A

1 Answer pick upreturn the carclaim settlementkey

Please help solve: I picked up the car at EuroCar in Frankfurt airport two days ago. Because of the dim light in the parking lot, I didn't notice the problem. I only found out today that there are some scratches on the back door of the car and a dent on the bottom of the front tire. Could you please advise on how to solve this issue? ? Germany Q&A

2 Answers pick up the carparking lotparkingchassistire

Then they gave me a piece of paper and a parking card, and I went to get the car myself. No one was in charge. When I got there, I found scratches on the back of the car. After taking a picture, I caught a passing staff member and told him about the situation. He then took a picture and registered it on his phone, and asked me to sign. I wonder how it will be when I return the car? Overall, the process of getting the car is not complicated, but the experience is not good ? Germany Q&A

1 Answer return the carparking

If I buy full insurance, do I need to call the police when an accident occurs or my car is scratched? Do I have to go through an oath certification procedure? If the driver at the time of the accident is not me, but my husband, can I still claim for compensation ? Germany Q&A

2 Answers full insuranceclaim settlementdrivercertificationcall the police