Please help solve: I picked up the car at EuroCar in Frankfurt airport two days ago. Because of the dim light in the parking lot, I didn't notice the problem. I only found out today that there are some scratches on the back door of the car and a dent on the bottom of the front tire. Could you please advise on how to solve this issue? ?

2 Answers

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QEEQ User

I guess this is out of the question, you can only see if he mentions a fine when you return the car. If not, it's okay. If he does, explain the situation to him. If he doesn't listen, then use insurance to compensate. If you haven't bought insurance, then you'll have to take the loss.

User avatar
QEEQ User

I used to rent a car in the United States and also encountered the situation where the gas tank cap was tightened with 502 when renting a car. After I added gas a few times, it had already fallen off. Later, when returning the car, I just explained the situation to the staff and they didn't pursue it!