How long does it take to go through customs at the airport, and does the luggage outside keep turning on the luggage carousel? Is anyone in charge? I don't know if it's safe ?

4 Answers

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QEEQ User

Fast track is 20-30 minutes, regular track is about an hour. The luggage is okay, not likely to be lost.

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It took less than half an hour to pass the customs, and the luggage could be picked up. No one was in charge.

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Luggage that has been transferred for too long will be taken down and placed together on one side, but checked luggage is not very safe in itself, with many links in the middle, so it is not recommended to put valuable items in it.

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I had a five-minute clearance at Heathrow T5 yesterday, so it's just a matter of luck, I guess, but it could take up to an hour.