Is that so? I bought it from where, and it can't be returned either. But I didn't call the official website. So have you already returned it ?

Spain FAQ

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I haven't cancelled yet. The agent said they would tell me after contacting the official website, but it's their day off now. Yesterday my friend shared this with me and I think there's some truth to what's written, but I'm not a professional so you can just refer to it. Make sure to protect your ears and eyes as well. When your phone is on a long flight, it's best to bring a takeout package like from a hot pot restaurant.

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