Related Questions

Guys, have you rented a car from Europcar at German airport and been charged a 23% construction tax when returning the car ? Germany Q&A

5 Answers return the careuropcargermanycosteur

Have you been charged an airport pick-up fee of 23.5% when picking up and returning a car at the airport ? Germany Q&A

7 Answers pick upreturn the carairport

Is there a direct debit for the deposit when renting a car from Enterprise at Frankfurt Airport, instead of a pre-authorization? How long does it take to get the refund after returning the car? I was charged 120 euros ? Germany Q&A

3 Answers pre-authorizationdepositreturn the carfrankfurtrent a car

Help, on June 22nd, I was driving in Germany from Berlin to Munich and the King's Lake. When I rented the car, there was a pre-authorization of 124 euros. After returning to my country, I checked at the end of July and found that it had been unfrozen, so I thought everything was fine. However, on August 6th, the bank called me and informed me that there was a pre-sale right of around 29 points, which they said was the handling fee of the car rental company. It should be due to a traffic violation, and the German police will send a notice of violation to the address I provided in my country. I don't know how to pay the fine. Also, the address I provided is my driver's license address, which has been demolished, so I won't be able to receive any notification. How can I pay the fine, and what are the consequences if I don't pay it ? Germany Q&A

3 Answers traffic fineroad trippre-authorizationprocedurethaw

Can experienced circle friends tell me: I rented a car from Europecar, picked it up at Munich train station and returned it at Frankfurt Airport. I wonder if the time for returning the car is completely inflexible? Will I be charged an extra day's car rental fee as long as I'm late, even by half an hour ? Germany Q&A

4 Answers pick upreturn the cartrain stationfrankfurtmunich

We were told when returning the car that it was in perfect condition and we could leave without worry. A few days later, the invoice arrived and we were charged an additional 1100 euros for damage. 1100 is the minimum amount charged in the car rental company's contract. We rented from Enterprise Berlin Zoo and returned it at Frankfurt Main Station. Have you ever encountered such a situation ? Germany Q&A

2 Answers car rental agencyreturn the carcontractinvoicedamage

Rented a car from Herz at Munich airport. When picking up the car, there was a fuel assistance fee of 102 euros, and a total of 300 euros were paid. (29 yuan for border crossing fee, 110 yuan for upgrade fee, and the rest is the 102 euro fuel assistance fee and tax.) The note at the end is accept, which means I have accepted it. When picking up the car, I had objections to this fee. The staff told me that this is a deposit nature, and it will be refunded if the car is clean and full of oil. But I wonder if this fee can be refunded when the car is full of oil and returned tomorrow. It feels like a trap ? Germany Q&A

1 Answer pick updepositupgradereturn the cartransit fee

Is it difficult to pick up a car at Munich airport? I need your advice. I heard that Munich airport is very large, and I don't know German. I need a guide from the car rental company ? Germany Q&A

1 Answer Pick up carMunich AirportRental CompanyMunichGerman

I was charged 200 euros for the exposure deposit and 800 euros for the car deposit when I rented a car on September 8th. When I returned the car on October 11th, they said they would refund 800 euros on October 14th and 200 euros on October 18th, but I haven't received any money yet. My heart has been beating fast. I didn't receive any deposit when I rented a car in the UK last year. Why did Frankfurt charge so much deposit? I'm upset ? Germany Q&A

1 Answer depositreturn the carfrankfurtunited kingdomrent a car

Can you tell me that I paid the deposit with my domestic credit card in Europcar in Germany. It has been a week since I returned the car, but the deposit has not been credited in time. Today, when I asked the rental company, they told me that the deposit has been unlocked. What's going on? And the bank shows "deduction" instead of block ? Germany Q&A

1 Answer depositreturn the carcredit carddeduct feeeuropcar

Car rental in Germany scratched and only chipped paint. I was charged 850 euros, saying pre-authorized and the actual repair cost will be deducted later. After returning to my home country, I received the repair bill, and 850 euros were used up, feeling like the car had undergone a major overhaul. I wonder if anyone has encountered such a thing ? Germany Q&A

3 Answers deductiongermanycostrent a car

Whether to fill up the gas tank when returning the car depends on the terms and conditions. Eroucar's new service does not require customers to deliberately refuel, as they will refuel without charging a processing fee and deduct the cost from the prepaid amount. I returned the car with a full tank, and the staff inspected the car on the spot and confirmed the signature on the mobile app. About a week later, I received a refund of 300 euros from the prepaid amount. On the other hand, another car rental company, Hertz, charges a pre-authorization of 75 euros and deducts the cost if the gas tank is not full, so the staff advised us to use up the gas as much as possible. Of course, we returned the car with a full tank, but the prepaid amount has not been refunded yet ? Germany Q&A

1 Answer oilhertzgo for it!vehicle inspectionprocedure

I will start renting a car from Munich and return it in Amsterdam. After returning the car, I will stay in Amsterdam for 3 days before coming back. Now I am hesitating about where to return the car in Amsterdam. Is it convenient to return the car at the central train station? Is the road condition very complicated? Or should I just go to the airport to return the car and stay near the airport? Please give me some advice ? Germany Q&A

4 Answers return the carcentral train stationroad conditionstrain stationtrain

The car I rent is from Europcar at Frankfurt Airport. There is no mention of when I can go to Switzerland or Austria on the rental voucher. I am not sure if there will be additional charges when I pick up the car. I think it's a trap ? Germany Q&A

3 Answers delivery notepick up the carfrankfurtaustriaswitzerland

Recently Answered Questions

Dear seniors, I got a parking ticket for 40 Swiss francs in Interlaken, Switzerland when I parked illegally after picking up my car at Munich airport in Germany. I only saw the ticket when I returned the car. Now I don't know how to handle it ? Germany Q&A

1 Answer pick uptraffic ticketsreturn the carviolationmunich airport

How to inquire and handle speeding violations before returning the car? Or do we have to wait until two months later and the fine arrives to tell us earlier ? Germany Q&A

4 Answers traffic ticketsreturn the carviolationspeeding

In Germany, there is a fine of 30 euros for illegal parking, which was paid by transferring the money to a local Chinese person. After returning the car, a notification was received that the full deposit of 1000 euros would be refunded within an hour. Recently, an email was received, which seems to be a charge of 24 euros from the car rental company. Is this the so-called penalty management service fee? How can this be transferred in China, and what are the consequences if it is not paid? Does anyone know ? Germany Q&A

3 Answers car rental agencytraffic fineservicedepositreturn the car

Additionally, I need to transit through Italy to Switzerland and then return to Munich and Shanghai. Will my German authentication document + German embassy stamp be useful in Switzerland and Italy? Will insurance be able to compensate in case of an accident in Italy and Switzerland ? Germany Q&A

1 Answer Notarized documentsClaimsTransitNotarizationInsurance

Violations generally do not receive information so quickly, unless they are fines issued on the spot. The pre-authorized deduction should be part of the fees charged by the car rental company other than the car rental. Please carefully check the bill to see if there are any fees that you did not notice. The car rental company will not help you handle violations, so they will not pre-authorize fees to handle them ? Germany Q&A

1 Answer traffic ticketspre-authorizationviolationbilldeduct fee

Excuse me, how long will it take to receive the fine notice sent by the car rental company after returning the car if there is an infraction? Will it be sent by email or bill to domestic ? Germany Q&A

1 Answer traffic ticketsreturn the carviolationbillcar rental company

Driving in Germany by car in July. This week, I received a notice of violation from Europcar, saying that there was a violation in Stuttgart and 30 euros would be deducted from my credit card. Have any of you friends encountered similar situations? How should I deal with it? Just wait for him to deduct it? Is this amount a fine or a service fee from the car rental company? I ask for everyone's advice ? Germany Q&A

1 Answer car rental agencytraffic fineeurviolationcredit card

Can you tell me that I paid the deposit with my domestic credit card in Europcar in Germany. It has been a week since I returned the car, but the deposit has not been credited in time. Today, when I asked the rental company, they told me that the deposit has been unlocked. What's going on? And the bank shows "deduction" instead of block ? Germany Q&A

1 Answer depositreturn the carcredit carddeduct feeeuropcar

If I buy full insurance, do I need to call the police when an accident occurs or my car is scratched? Do I have to go through an oath certification procedure? If the driver at the time of the accident is not me, but my husband, can I still claim for compensation ? Germany Q&A

2 Answers full insuranceclaim settlementdrivercertificationcall the police

Some people are willing to save tens of yuan a day, carefully checking scratches when picking up and returning the car, and paying first and then claiming compensation when an accident occurs. Some people are willing to spend money to save trouble, leaving the keys and walking away after returning the car. It's just a matter of personal habit ? Germany Q&A

1 Answer pick upreturn the carclaim settlementkey