Has anyone rented a car from a company called Caro in Frankfurt? How was it ?

Germany FAQ

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Caro doesn't know. It's better not to rent a car from the cheapest or small company if your driving skills are not good.

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Help, on June 22nd, I was driving in Germany from Berlin to Munich and the King's Lake. When I rented the car, there was a pre-authorization of 124 euros. After returning to my country, I checked at the end of July and found that it had been unfrozen, so I thought everything was fine. However, on August 6th, the bank called me and informed me that there was a pre-sale right of around 29 points, which they said was the handling fee of the car rental company. It should be due to a traffic violation, and the German police will send a notice of violation to the address I provided in my country. I don't know how to pay the fine. Also, the address I provided is my driver's license address, which has been demolished, so I won't be able to receive any notification. How can I pay the fine, and what are the consequences if I don't pay it ? Germany Q&A

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In Germany, there is a fine of 30 euros for illegal parking, which was paid by transferring the money to a local Chinese person. After returning the car, a notification was received that the full deposit of 1000 euros would be refunded within an hour. Recently, an email was received, which seems to be a charge of 24 euros from the car rental company. Is this the so-called penalty management service fee? How can this be transferred in China, and what are the consequences if it is not paid? Does anyone know ? Germany Q&A

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Who rented a car at Frankfurt train station Enterprise? How far is it from the train station ? Germany Q&A

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Has anyone rented a Mercedes-Benz A-Class from Sixn? Can two 24-inch suitcases fit in it? Is it easy to drive ? Germany Q&A

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Sixt Frankfurt airport, we return the car tomorrow. The car has some scratches and a damaged headlight. Has anyone dealt with similar things before? Do you know how long it will take ? Germany Q&A

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Hi, does anyone rent a car from Germany budget? The door handle was scraped and the paint was exposed when driving. After checking, the insurance does not cover it. I want to ask how much it will cost if reported to the car rental company ? Germany Q&A

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Is there a direct debit for the deposit when renting a car from Enterprise at Frankfurt Airport, instead of a pre-authorization? How long does it take to get the refund after returning the car? I was charged 120 euros ? Germany Q&A

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I rented a 9-seater Mercedes-Benz Vito from AVIS in Germany for 7 days. How much pre-authorisation do you think is needed for this car? Anybody who has rented this car before please help answer this, thanks ? Germany Q&A

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I bought the full insurance from the car rental company, and today I found a scratch on the rim of the car, I don't know when it was done, how should I deal with it ? Germany Q&A

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Guys, has anyone rented a car from Europcar at the German airport and been charged a 23% construction tax when returning the car ? Germany Q&A

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Driving in Germany by car in July. This week, I received a notice of violation from Europcar, saying that there was a violation in Stuttgart and 30 euros would be deducted from my credit card. Have any of you friends encountered similar situations? How should I deal with it? Just wait for him to deduct it? Is this amount a fine or a service fee from the car rental company? I ask for everyone's advice ? Germany Q&A

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We were told when returning the car that it was in perfect condition and we could leave without worry. A few days later, the invoice arrived and we were charged an additional 1100 euros for damage. 1100 is the minimum amount charged in the car rental company's contract. We rented from Enterprise Berlin Zoo and returned it at Frankfurt Main Station. Have you ever encountered such a situation ? Germany Q&A

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The rented car has a limited mileage. If I calculate it, it will exceed the mileage. How can I solve this problem ? Germany Q&A

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Dear seniors, I got a parking ticket for 40 Swiss francs in Interlaken, Switzerland when I parked illegally after picking up my car at Munich airport in Germany. I only saw the ticket when I returned the car. Now I don't know how to handle it ? Germany Q&A

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How to inquire and handle speeding violations before returning the car? Or do we have to wait until two months later and the fine arrives to tell us earlier ? Germany Q&A

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In Germany, there is a fine of 30 euros for illegal parking, which was paid by transferring the money to a local Chinese person. After returning the car, a notification was received that the full deposit of 1000 euros would be refunded within an hour. Recently, an email was received, which seems to be a charge of 24 euros from the car rental company. Is this the so-called penalty management service fee? How can this be transferred in China, and what are the consequences if it is not paid? Does anyone know ? Germany Q&A

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Additionally, I need to transit through Italy to Switzerland and then return to Munich and Shanghai. Will my German authentication document + German embassy stamp be useful in Switzerland and Italy? Will insurance be able to compensate in case of an accident in Italy and Switzerland ? Germany Q&A

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Violations generally do not receive information so quickly, unless they are fines issued on the spot. The pre-authorized deduction should be part of the fees charged by the car rental company other than the car rental. Please carefully check the bill to see if there are any fees that you did not notice. The car rental company will not help you handle violations, so they will not pre-authorize fees to handle them ? Germany Q&A

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Excuse me, how long will it take to receive the fine notice sent by the car rental company after returning the car if there is an infraction? Will it be sent by email or bill to domestic ? Germany Q&A

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Driving in Germany by car in July. This week, I received a notice of violation from Europcar, saying that there was a violation in Stuttgart and 30 euros would be deducted from my credit card. Have any of you friends encountered similar situations? How should I deal with it? Just wait for him to deduct it? Is this amount a fine or a service fee from the car rental company? I ask for everyone's advice ? Germany Q&A

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Can you tell me that I paid the deposit with my domestic credit card in Europcar in Germany. It has been a week since I returned the car, but the deposit has not been credited in time. Today, when I asked the rental company, they told me that the deposit has been unlocked. What's going on? And the bank shows "deduction" instead of block ? Germany Q&A

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If I buy full insurance, do I need to call the police when an accident occurs or my car is scratched? Do I have to go through an oath certification procedure? If the driver at the time of the accident is not me, but my husband, can I still claim for compensation ? Germany Q&A

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Some people are willing to save tens of yuan a day, carefully checking scratches when picking up and returning the car, and paying first and then claiming compensation when an accident occurs. Some people are willing to spend money to save trouble, leaving the keys and walking away after returning the car. It's just a matter of personal habit ? Germany Q&A

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