Did you buy the comprehensive insurance that was attached ?

France FAQ

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I bought comprehensive insurance, so I feel relieved. I didn't use it either.

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My car was scratched and when I returned it, I saw on the receipt that it said "no damage". I bought AXA's Super Supplementary Comprehensive Insurance, isn't it supposed to be that I have to pay first and then find the insurance company for reimbursement? How come today the Europcar person just let me go? When I left, they didn't give me any receipts either. My deposit is still there, I don't know when it will be refunded ? France Q&A

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Hello everyone, I would like to ask the expert: when I rented a car in France this time, I only purchased the basic insurance required. I plan to buy comprehensive insurance when I pick up the car. What items are usually purchased? How much does it cost ? France Q&A

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No problem, the key is that we can hardly distinguish the insurance he added on his own. He lists the car rental fees you have already paid and the additional insurance fees together ? France Q&A

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Is it that you were notified of the deduction only after returning the car for a long time? Are you directly deducting the pre-authorization or notifying you to go through insurance ? France Q&A

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Friends renting from Hertz at Charles de Gaulle Airport should be aware of their consumption trap. The staff will always quote prices in euros and the credit card pre-authorization will also be in euros. As you are in Europe, you naturally assume that the expenses are in euros. However, you will find that you have been charged in dollars on the actual bill, and the exchange rate is relatively unreasonable. If you carefully look at the Hertz invoice, it does mention that you can pay in US dollars, but no one will ask you if you want to choose US dollars because the pre-authorization has already been opened, and there is no need to swipe your credit card again when changing the car. They will directly charge you in US dollars, and their exchange rate may result in overcharging you. I was overcharged more than 300 RMB for one transaction ? France Q&A

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Help, just arrived at Charles de Gaulle Airport to pick up the car at Enterprise, only to be told that I couldn't rent a car without an international driver's license... Do you know which other car rental company can be rented with an English translation document? Thank you ? France Q&A

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I originally drove on the highway in southern France. Each section had a different toll. Some had toll booths where you had to take a card, while others required you to pay first without a card. Look at the signs above the toll booths to see if you need to take the ETC lane or the regular lane with the toll sign. There was a toll to get to Paris, and there was a toll on one section of the highway to Monaco. There were no tolls on the highways in southern France, but I remember there was an automatic machine at Nice airport that could exchange paper money for coins. I think the toll machines automatically counted the coins you put in, so you didn't have to count them yourself. There were a lot of one-way streets in France, especially in small towns, and the roads were very narrow. Also, always lock your car doors when you leave it, because we were waiting at a red light on a road in Gannat and someone opened our trunk. Fortunately, we had read in the guidebook to lock the car doors before getting out, so we didn't get stolen. This time, we picked up the car in Paris and drove to the Loire Valley ? France Q&A

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May I ask if the 300 euros charged on the first day of picking up the car will be refunded? He said it will be refunded if nothing happens, but from your chat content, it feels like it's up in the air! Also, for another order, 90 euros of prepayment for fuel was charged first, and this was refunded, but 1200 euros were frozen, saying it will be refunded if there are no violations. It will take 30-60 days. Will this really be refunded ? France Q&A

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