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  • Travel Guides > Germany Travel Guides > FAQ

    Can I pick up the car at Frankfurt Central Station and also return it there? How much would it cost if I wanted to pick up and return the car at Frankfurt Airport instead ?

    • Pick up
    • Return the car
    • Central train station
    • Frankfurt central station
    • Train station
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    • Frankfurt
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    Germany FAQ

    1 Answer

    User avatar
    QEEQ User

    This kind of problem can only be asked at the car dealership.

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    Is it appropriate to schedule the car pick-up time at 8 o'clock when I arrive in Frankfurt at 6 in the morning ? Germany Q&A

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    Can experienced circle friends tell me: I rented a car from Europecar, picked it up at Munich train station and returned it at Frankfurt Airport. I wonder if the time for returning the car is completely inflexible? Will I be charged an extra day's car rental fee as long as I'm late, even by half an hour ? Germany Q&A

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    I will start renting a car from Munich and return it in Amsterdam. After returning the car, I will stay in Amsterdam for 3 days before coming back. Now I am hesitating about where to return the car in Amsterdam. Is it convenient to return the car at the central train station? Is the road condition very complicated? Or should I just go to the airport to return the car and stay near the airport? Please give me some advice ? Germany Q&A

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    The car I rent is from Europcar at Frankfurt Airport. There is no mention of when I can go to Switzerland or Austria on the rental voucher. I am not sure if there will be additional charges when I pick up the car. I think it's a trap ? Germany Q&A

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    Is it difficult to pick up a car at Munich airport? I need your advice. I heard that Munich airport is very large, and I don't know German. I need a guide from the car rental company ? Germany Q&A

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    Is there a direct debit for the deposit when renting a car from Enterprise at Frankfurt Airport, instead of a pre-authorization? How long does it take to get the refund after returning the car? I was charged 120 euros ? Germany Q&A

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    I rented a Mercedes-Benz E-Class for my trip. Before picking up the car, I didn't know if it was an E200 or E220, petrol or diesel. But I did my homework beforehand, and if it was an E220, then it would be the diesel version. It turned out to be an E200, and I was a bit disappointed, as the horsepower would be lower, but there was nothing I could do about it. I checked the car and found that the latch in the bottom of the trunk was broken, causing the luggage cover inside to not close properly. I told the staff at the pick-up location that this needed to be fixed, or else I would request a different car. They said that there was only this E200 available at the moment, and asked if I would accept a different model. I said that I was used to driving a Mercedes-Benz and didn't consider other options. They quickly brought over an E220d and asked if I wanted it. Do I even need to answer that ? Germany Q&A

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    Recently Answered Questions

    Dear seniors, I got a parking ticket for 40 Swiss francs in Interlaken, Switzerland when I parked illegally after picking up my car at Munich airport in Germany. I only saw the ticket when I returned the car. Now I don't know how to handle it ? Germany Q&A

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    In Germany, there is a fine of 30 euros for illegal parking, which was paid by transferring the money to a local Chinese person. After returning the car, a notification was received that the full deposit of 1000 euros would be refunded within an hour. Recently, an email was received, which seems to be a charge of 24 euros from the car rental company. Is this the so-called penalty management service fee? How can this be transferred in China, and what are the consequences if it is not paid? Does anyone know ? Germany Q&A

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    Additionally, I need to transit through Italy to Switzerland and then return to Munich and Shanghai. Will my German authentication document + German embassy stamp be useful in Switzerland and Italy? Will insurance be able to compensate in case of an accident in Italy and Switzerland ? Germany Q&A

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    Violations generally do not receive information so quickly, unless they are fines issued on the spot. The pre-authorized deduction should be part of the fees charged by the car rental company other than the car rental. Please carefully check the bill to see if there are any fees that you did not notice. The car rental company will not help you handle violations, so they will not pre-authorize fees to handle them ? Germany Q&A

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    Excuse me, how long will it take to receive the fine notice sent by the car rental company after returning the car if there is an infraction? Will it be sent by email or bill to domestic ? Germany Q&A

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    Driving in Germany by car in July. This week, I received a notice of violation from Europcar, saying that there was a violation in Stuttgart and 30 euros would be deducted from my credit card. Have any of you friends encountered similar situations? How should I deal with it? Just wait for him to deduct it? Is this amount a fine or a service fee from the car rental company? I ask for everyone's advice ? Germany Q&A

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    Can you tell me that I paid the deposit with my domestic credit card in Europcar in Germany. It has been a week since I returned the car, but the deposit has not been credited in time. Today, when I asked the rental company, they told me that the deposit has been unlocked. What's going on? And the bank shows "deduction" instead of block ? Germany Q&A

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    If I buy full insurance, do I need to call the police when an accident occurs or my car is scratched? Do I have to go through an oath certification procedure? If the driver at the time of the accident is not me, but my husband, can I still claim for compensation ? Germany Q&A

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    Some people are willing to save tens of yuan a day, carefully checking scratches when picking up and returning the car, and paying first and then claiming compensation when an accident occurs. Some people are willing to spend money to save trouble, leaving the keys and walking away after returning the car. It's just a matter of personal habit ? Germany Q&A

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