Also when I picked up the car at the railway station, the car was very dirty on the outside, and there were many scratches, as well as a dent. When I asked the staff, they told me to tick the type of vehicle problem myself in the place below the contract. Is it useful to tick the problem myself like this ? Spain Q&A
Excuse me, it has been clearly stated in the app that I will be renting the car to drive to countries such as the Netherlands, Belgium, Luxembourg, and France. However, I forgot to mention this to the staff when picking up the car last night. Is this a problem ? France Q&A
What is better, to pick up the car at Vienna airport and return it in Salzburg, or vice versa? Please help with advice from someone with experience. Because the train station is in the city center, I am afraid of traffic jams, and I am not sure if the airport is convenient either. I just want to drive around the lake for 3 days, pick up the car in Vienna, and return it in Salzburg ? Austria Q&A
I want to drive for a month in the United States and Canada. Can I pick up the car in the United States, pass through Canada, and then return it in Canada? If not, I will have to rent the car in segments ? United States Q&A
URGENT HELP! I have already received the pick-up code, and the full amount has been paid. However, I lost my credit card, and the rental company will not give me the car without my credit card. What should I do ? United States Q&A
We are picking up the car in Christchurch around 10pm, the next plan is Franz Josef Glacier, will it be in time to reference the glacier hiking for the day if we stay in Christchurch in the morning ? New Zealand Q&A
Hello everyone, when I rent a car, the pick-up and drop-off points are both in Munich. In the middle, I need to go to Switzerland and Austria. Do I need to explain this to the car rental company when I pick up the car again? Are there any other fees ? Germany Q&A
Could you please pick me up from Melbourne Airport at 8 am and then drive to the Great Ocean Road? We plan to spend 6 days there. Where should we stay that night ? Australia Q&A
Excuse me, when renting a car, I paid about 160 RMB online in advance, but the car rental agency didn't deduct this amount when I picked up the car. How should I deal with it ? Turkey Q&A
I flew directly from Shanghai to Vienna. I picked up the car at the airport and stayed in Bratislava that night. Where can I buy the highway ticket when entering Slovakia? How many days can I buy? I am just passing by, and then go to Budapest on the second day ? Austria Q&A
Madrid hotel is in the restricted area. The hotel replied that they need to buy stickers at the post office. Do you know if it is convenient to buy them? Find the nearest post office after picking up the car at the airport ? Spain Q&A
Friends in the group, plan to self-drive 2700km from Vancouver to Banff in July. In addition to the original driving license and its translation, what else is required to meet the legal requirements of Canada ? Canada Q&A
Hello Lu Wen, I also rented a car from the extremely cheap car rental company - OK Rent a Car. Did you pick up the car at Madrid Airport? If so, is it easy to find ? Spain Q&A
Whoever borrowed a goldcar car, paid at the store, fully insured, picked up the car at the garage, where do you return the car, to the store or the garage ? Spain Q&A
I picked up the car at Oslo Airport Europcar. In addition to the order amount, I also need to pay for a package, 60 NOK per person per day. It's not insurance. Do you know what it is ? Norway Q&A